CAR RENTAL REVIEWS ON ALAMO IN NICE

The car pickup process was quick and convenient, and the car was in great condition.

Pretty good, the car was in excellent condition, and the pick-up and drop-off process was simple and convenient.

They provided an old car with over 80,000 kilometers and full of scratches, strongly pushing for insurance.

They provided an old car with over 80,000 kilometers and numerous scratches, and strongly pushed for insurance.

Very satisfied

The entire rental and return process was smooth, with no forced insurance sales. The car was in good condition and there were no hidden charges.

Satisfied

Extremely satisfied. The staff were very nice during both pickup and drop-off, and the overall process was very efficient and quick!

The company did not provide adequate reminders. My flight arrived early, and I reached their store more than an hour ahead of schedule. Since there was no queue, they immediately helped me complete the procedures but failed to inform me that arriving more than an hour early would incur an additional day's rental fee. They directly charged this fee through the pre-authorization. Later, I had to return the car more than an hour early to get this money refunded. A simple reminder would have been enough, and I could have waited for an hour. Additionally, the car was in poor condition. During the trip, a warning light came on indicating the radiator was overheating. In the middle of nowhere, I had to pull over on the roadside, call the rental company, wait for the radiator to cool down, and then find a place to add coolant. This delayed me and incurred out-of-pocket costs for the coolant. No one discussed compensation for these issues with me.

Quite good.

Standard service

I booked a Renault compact car, but the rental company provided a 2025 Toyota CHR EV that hasn't even been released in the domestic market yet. The car had only been driven a bit over 13,000 kilometers, practically brand new. A full tank of gas got us from Nice to Lyon via Avignon. French highways are very easy to drive on, though the toll fees are outrageously high.

Very satisfied, both pickup and return were very convenient.

Good

Excellent.

Very satisfied.

The rental company had good customer service, but I couldn't find the parking lot for car drop-off. I contacted the rental company’s customer support, and they advised me to check with the local branch. Fortunately, the branch was still open.

Convenient, easy to communicate even if your English is not very good, and no hidden charges.

Reasonable

The car provided was not the model I reserved. The drop-off location was hard to find, the address was unclear, and navigation struggled to locate it. There were no signs, and the drop-off address lacked clarity. It should specify which parking lot, such as P1 or P6, rather than just giving an address. I spent a long time searching and still couldn't find it. The phone went unanswered, and the service was very disappointing!