When picking up the RV, I told the staff that my English wasn't very good. They introduced the RV's features and usage instructions very slowly and in detail. When I repeatedly asked for clarification, they were very patient. When returning the RV, we were more than two hours late, past noon. We were supposed to be fined 300 dollars, but since the RV staff saw we had driven over 5,000 kilometers without any damage and had cleaned the RV, they waived the late fee and just asked me to send my wife a bouquet of flowers. Very humane.
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