Due to a flight delay, I arrived late at night and couldn't pick up the car that day. The next morning, I called the rental company, and the owner personally drove to my hotel to take me to the office for the paperwork and car pick-up. The owner also drove me back to the hotel when I returned the car. Quite an experience! (It's a small company with limited staff.) Haha.
The second driver fee was 30 NZD for 9 days, which felt reasonable. I've heard some companies charge per day. Snow chains were 80 NZD for the 9-day period.
Although they didn't receive the order from QEEQ, their attitude was excellent. When I couldn't find the pick-up location and called for help, the staff came out to find me. I must say, top-notch service.
“I would never use Easycar rentals again. They are a sham and deceitful.”
About ABELL:4.7/10
The car was not roadworthy. It had 140,000 km on the clock - and was a piece of junk. I thought that I was hiring a new or near-to-new car but instead got something that was close to a coffin on wheels.
The car rental company has Chinese-speaking staff who can provide detailed information about local road conditions and explain the car's features. They also give tips on how to operate and drive the vehicle.
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Tyrone Kelsen
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