Sencillo y económico.

I booked and paid online in full via the Zuzuche website, but when picking up the car, AVIS staff tried to add extra charges which I declined. They were rude and secretly added a service fee. I've been coordinating with Zuzuche customer service for almost two weeks, and it’s still not resolved.

The service at the San Francisco pick-up location was mediocre.

The car was in good condition, but there were many people, and I waited for ten hours to get a car. Originally, I booked a Chevrolet, but ended up with a Ford due to availability.

Car fine except that oil change requirement went on after 250 miles whereas we drove around 3,000 miles over two weeks

All fine

The car was great. Gas mileage was superb because it was a hybrid. No issues whatsoever with the car itself. My issue was with the Avis employee. I understand that they have to ask if you want to upgrade and/or purchase the insurance. I declined both. I reserve exactly what I need and nothing else. When I was asked to sign that I wasn't taking the insurance, the employee actually said, "sign here and say your prayers". My assumption is that he was joking, however as my insurance fully covers rentals, I did not think this statement was funny or appropriate.

All was a good experience.