Overall good

Within 5 minutes

The store is easy to find, and the service is okay. On Saturday, I had to wait in line for 2 hours. Make sure to bring a physical card; Apple Pay doesn't work, and neither does a US credit card linked to Apple Pay. Otherwise, you won't be able to rent a car. The name on the credit card must match the name on your driver's license. I rented a gas car, but was given an electric car with only half a charge. Charging took 40 minutes to add 30 kilometers. If you return the car after 8 PM, there's a $20 fee. Otherwise, you need to park it yourself and return it the next day.

The car was ready at the curb before pickup.

Good experience small wait to book in staff friendly and very quick handover when returning vehicle

No problems will definitely use company on my next visit to USA

Like: I was prepared for the upsale and it never came. This was the best experience that I have ever had and it was actually less expensive than I thought it was going to be!
Dislike: The address was confusing, it looked like it was outside of the airport.