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Search for Hertz Car Rentals in Waikiki Beach

Good but supplier was horrible

Reviewed: Mon, Aug 19, 2019
About Hertz: 6.3 /10
Hertz pick up service was very poor. We waited over an hour in a line to sort paper work. They directed us to a valet pick up area where we waited another 20 minutes only to be told we needed to catch a shuttle bus to another location on the other side of waikiki to pick up our car. it was a 5-10 minute drive. We finally get our car and get told we need to fill out a drawing and mark all the dents and scratches. We told them photos were more accurate and he mentioned they weren't necessary and that this drawing was needed. Luckily we didn't take his advice and decided to take photos as when we dropped off the car they tried to say we caused a dent in the car - our photos proved that it wasn't us. It wasn't a very good experience at all. Please pass on this feedback
About QEEQ: 10.0 /10
Great service. Price is good! Happy with the online experience
Mazda 3 image
Hertz
Waikiki Beach
United States
Compact | Mazda 3 or similar

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Reviewed: Sun, Jul 14, 2019
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The car was ridiculously expensive (>$100/night) & it was the only one they had. That was frustrating (!!) but I think that was on me for making a same-day reservation while there was a convention in town...
About QEEQ: 10.0 /10

B.Chalifoux

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Reviewed: Fri, Jun 21, 2019
“Very competive and great overall customer experience. Liked the update reminder emails”
About Hertz: 10.0 /10
Car and counter customer service could not of been better.
About QEEQ: 10.0 /10
Thank you Easyrentcars, glad I found you.

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