booked Ram truck but not available at the time of pickup got disappointed. Rented another vehicle.

The reservation charges were not upheld and the car company charge additional charges

Very satisfied, fast service, new vehicles.

The wait time at the downtown store was quite long.

There is a somewhat unreasonable clause. You can pick up the car before the scheduled time, but you must note that the return time will be accordingly earlier (no notification, direct fee deduction). If you pick up the car after the scheduled time, the return time will not be extended, and it remains as per the original booking.

Terrible service. Only picked up the car an hour late and couldn’t get the same type of car as expected. Still haven’t received a refund. Bad attitude. Won't consider this company next time.