Okay. Disappointed I was charged for taking the car back three quarters full as all petrol closed

I had already selected the full insurance coverage for the rental car. When picking up the car at the store, the staff, who was an Asian-looking guy speaking English, suggested buying additional insurance for $14 a day. We refused, stating we didn’t need any other insurance since we already had full coverage. So, the $14 insurance wasn’t added. We didn’t read the rental agreement carefully before signing it as it was entirely in English, but he still added other insurance to the rental agreement. It was really an unforeseeable hidden charge.

They did not use the agreement I had with Zuzuche, instead they presented a long document for me to sign, which included charges different from the rental agreement. They kept urging me to sign quickly while I was in line, otherwise it would be difficult to get the car. This caused me to pay over 100 dollars more.

The process is simple and efficient, and the car is in good condition.

Poor attitude. Failed to provide explanations for discrepancies with the booking. Very bad experience.

The car was a great size and we were thrilled with it.

Very easy to use and cheaper than other companies