The service was highly professional, staff were warm and attentive, the procedures were handled efficiently and conveniently, and the car return process went smoothly.

Satisfied, no excessive upselling.

Overall, the car rental experience was satisfying, despite encountering some issues such as a flat tire caused by a nail during the trip and needing an urgent repair. Renting for 21 days during the busy July season, traveling through 7 countries, and driving over 4300 kilometers for less than 7000 was truly a great deal. The service at the Sicily by Car branch near Milano Centrale train station was excellent. They fully adhered to the contract booked via QEEQ, without any pressure to upsell insurance. The staff assisted with car inspection, and they were responsive to any issues that arose.

Car was full of small scratches and damages from previous rentals. Check in took long time in order to go throught all the scratches and damages listed on rental papers to be sure that all damages were captured, and two were not.

Booking was easy, price drop did not work for me this time