The staff handling the paperwork during car pickup was very polite. However, her heavily Italian-accented English was quite hard to understand. During car return, the inspector was incredibly polite as well. He checked the car briefly and informed me that everything was okay. The €200 deposit was refunded to my account within 2 hours after the return, which was impressively fast.

The price is reasonable, overall quite satisfactory.

I booked a Skoda but got a Mercedes A180 instead. The car is in good condition!

The staff at the service counter was very nice and helpful. Once we got near the car area, we could not find our car since the car key had dead batteries. We asked to be changed but the guy refused. Also, the car was not clean from the inside.

Very efficient and convenient. Highly recommend.

We had to wait over on hour at the pick up because the two members of staff were dealing with the same customer who took an hour or so to book a car