At the designated time, the ordered Volvo XC60 was not available, but a similar-sized Benz SUV was provided instead.

Satisfied

Excellent staff, really friendly and the car was almost new and had a great sat nav system as standard. Great experience.

Efficient

Although the paperwork said there was no damage to the vehicle there was a large chip in the windscreen that if I hadn't pointed out to the staff member I would have been charged for on returning the vehicle.....I suspect this is how they make money!!!!

Easy to use but was expensive for a small car for 2 days rental

Katie at EMA was a gem, we arrived at midnight having given her our details over the phone. It was completely stress free and she was very polite. The only problem we had was finding the office. It is not marked Alamo but Enterprise. The girl when we dropped the car off was also friendly and polite - you have a good team there.