Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
Like: Booked online and easy pick up Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
Very dissatisfied. This was my first time using this company. The person who attended to me was a woman, and without asking me, she added $500 of additional services. When I noticed and asked for a refund, she was reluctant. Meanwhile, there was an elderly white lady renting a car next to me, and this woman directly asked her if she wanted the service. The service was extremely poor! During the process, I had the customer service from the rental platform talk to her over the phone, but she was clearly unwilling and refused to take the call.
At first, they said our order didn't include third-party liability insurance and suggested we buy one. However, when we declined, they didn't push it and were very polite. The car was even upgraded for free.
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Excellent
Dislike: Available parking at the location is almost non existent. Had to circle location several times and finally parked in front of repair shop open doors
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