Europcar, Frankfurt Airport T2 24h Via Frat01 Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Frankfurt Airport T2 24h Via Frat01 Information, Car Rental Instructions & Policies

Address

TERMINAL 2, LEVEL 2, HALLE D, 60549, FRANKFURT AM MAIN, GERMANY

Telephone

+4969697970

Pick-up Instructions

The Europcar - Frankfurt Airport T2 24h Via Frat01 car rental location is in terminal

You can walk to the counter of Europcar - Frankfurt Airport T2 24h Via Frat01 car rental.

Counter located in terminal. Terminal 2, Level 2, Halle D. Within the walking distance. Pickup out of business hours is available but requires an extra charge.

Drop-off Instructions

T2 Return parking google map link: https://maps.app.goo.gl/Q7gXnjCBE1XAcuqv6 Please also look for the Car Rental Return signs.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00	07:00 -21:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 300	30-60
Volvo Xc90 Mercedes-benz Eqe Bmw X3 Audi E-tron 55-4wd Audi A6-avant Mercedes-benz Eqs Jeep Commander Mercedes-benz S-klasse Pack up ^	EUR 2500	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Show More Austria Belgium Czech Republic Denmark Finland France Netherlands Liechtenstein Luxembourg Norway Portugal Slovenia Spain Sweden Switzerland Italy Croatia Hungary Ireland Poland Slovakia United Kingdom	EUR 7.5 per day

Cross border handling fee: 30€ per rental; in addition to cross border fee if Cross Border movement is not prebooked but driven.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Ford Transit Opel Vivaro 9 Seater	Croatia Hungary Ireland Poland Slovakia United Kingdom	EUR 7.5 per day

Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Frankfurt Airport

59.2 mi from Frankfurt Hahn Airport

Railway Stations

Nearby Frankfurt Bahnhof Flughafen

0.5 mi from Frankfurt (Main) Gateway Gardens

0.7 mi from Frankfurt Airport Regional

Hotels

5.2 mi from Le Méridien Frankfurt

5.3 mi from Living Hotel Frankfurt by Derag

6.2 mi from Turm Hotel

Other Landmarks

5.6 mi from Commerzbank Tower

6.1 mi from Eschenheim Tower

8.3 mi from Trickfilmland

CHECK RATES

Map view of Europcar Store Location

coordinates: 50.051669590321 8.5870413409407

Location Images

Europcar-Frankfurt Airport T2 24h Via Frat01-7830-telegraph

The Sign

Europcar-Frankfurt Airport T2 24h Via Frat01-7830-store

The Rental Desk

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.2
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.1
Pick-up location: 0.2
Drop-off location: 0.1
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

C.U
Frankfurt
10 /10 Excellent
Reviewed: Sunday, September 29, 2019
Nice new model B class with mbux
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Faisal
Frankfurt
8.7 /10 Very good
Reviewed: Friday, February 14, 2020
The lady didn't know the rule even though she was working there for 27 years as she claimed. The rule is if somebody has an Indian driving licence and they are travelling germany for short term (less than six months) they can hire a car with the same indian driving licence with out an IDP. I requested her and tried to explain her but she wouldn't listen, although i've hired a car so many times in germany & UK with the same licence. She made me go to the local police station and when they confirmed then she gave me the car. This whole process took 2 hours and i was so much depressed by all this.
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G.Bajor
Frankfurt
8.7 /10 Very good
Reviewed: Sunday, March 22, 2020
Należy tutaj wyeksponować fakt bardzo złej i niezgodnej lokalizacji punktu odboioru samochodu podawanej we wskazówkach zawartych na umowie. Zły, noeprecyzyjny opis lokalizacji biura na terminalu a załączona mapka wprowadza w błąd. Chodzi o lokaliza ję na terminalu. Lokalizacja odbioru samochodu, czas otwarcia biura we Frankfurcie nad Odrą nieprzychylny dla klienta. Parkowanie samochody po jego odstawieniu i oddanie kluczyków na sga ji benzynowej odległej o 5 km to jakaś ogromna pomyłka. Tymbardziej, że odbywa się to tylko do godz. 21.00 A co z oddaniem samochodu po tym czasie? Ja musiałem czekać do rana na otwarcie biura. To wiązało się z koniecznością nocowania w hotelu i opóźnieniem mojej dalszej podróży. To wymaga koniecznej poprawy a ja osoboście jestem bardzo niezadowolony z takiego obrotu spraw.
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Sam Dewar
Frankfurt
10 /10 Excellent
Reviewed: Monday, July 18, 2016
The car rental company is excellent, a well-established company with cars in great condition. Very satisfied.
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Ethel Conan
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, October 21, 2015
No extra sales pitch, and the attitude was quite standard. However, I booked a VW Touran, but they didn't have it and gave me a KIA CARENS instead. She said the KIA is slightly larger than the Touran, which was true. The car was slightly bigger. But once on the road, I realized it was underpowered. We were three people, each with 2 large, 2 medium suitcases, and a backpack. On inclines, the car lacked power. On many mountain roads, we could only use 2nd or 3rd gear, with the slowest speed at 30km/h. Next time, if the rental company tries to give me a Korean car, I will refuse.
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Noah Gus
Frankfurt
8 /10 Very good
Reviewed: Tuesday, August 23, 2016
Convenient pickup at the airport
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Murphy Bernard
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, March 30, 2016
Pretty good. The overall appearance and reception were nice.
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Guy Haywood
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, October 14, 2015
The car was great, very new. The service was also quite satisfactory.
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Abner Thodore
Frankfurt
10 /10 Excellent
Reviewed: Sunday, December 20, 2015
Very good car rental company.
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Alvis Bert
Frankfurt
10 /10 Excellent
Reviewed: Monday, October 12, 2015
Quite good, got a free car upgrade and the vehicle was in excellent condition.
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Anna Jim
Frankfurt
10 /10 Excellent
Reviewed: Thursday, September 3, 2015
Exceeded expectations!
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Elmer Frederick
Frankfurt
10 /10 Excellent
Reviewed: Thursday, June 16, 2016
A very large and reputable car rental company with excellent service.
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Dolores Hemingway
Frankfurt
8 /10 Very good
Reviewed: Friday, November 27, 2015
The rental company made a mistake with the terminal. I booked a Passat, but they gave me a Peugeot 3008 instead. It seems the Peugeot 3008 is cheaper. Fortunately, the car comes with a navigation system, which is quite convenient.
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Lionel Johnson
Frankfurt
6 /10 Average
Reviewed: Saturday, October 10, 2015
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Eleanore Ferguson
Frankfurt
10 /10 Excellent
Reviewed: Monday, August 24, 2015
Pretty good, simple procedures, but a lot of things need to be done by yourself.
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Hermosa Charlotte
Frankfurt
10 /10 Excellent
Reviewed: Thursday, November 12, 2015
The store at Frankfurt T2 is very convenient, located just to the left of the exit.
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Dylan Aldridge
Frankfurt
10 /10 Excellent
Reviewed: Thursday, October 8, 2015
Very good.
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Adam Bloomfield
Frankfurt
10 /10 Excellent
Reviewed: Thursday, February 18, 2016
The counter location is very obvious.
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Viola Augustine
Frankfurt
8 /10 Very good
Reviewed: Wednesday, May 11, 2016
Our flight arrived early at Terminal 1 of Frankfurt Airport, but the car pickup point was at Terminal 2. Germans are very strict; at Terminal 1, we were told we could only pick up the car at Terminal 2. It took some effort to find the pickup point at Terminal 2, which is located under McDonald's. We had to pick up the car at the exact time on the order because the car wasn't ready yet. We bought supplementary full insurance on the QEEQ website, but it didn't show up in the German order. Luckily, there were no accidents. Adding an additional driver costs an extra 50 euros, but the insurance must be purchased through them to be covered.
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Derrick Mond
Frankfurt
10 /10 Excellent
Reviewed: Sunday, August 9, 2015
Good service attitude, patient in answering questions; fast processing speed. After verifying the documents and swiping the credit card for pre-authorization, they handed over the keys. There weren't many people in line at the store. When I picked up the car at around 6 a.m., I was the only one there. When I returned the car, there were three people ahead of me, but the speed was still relatively quick.
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Linda Nancy
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, August 5, 2015
This is my third time renting from Europcar.
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Sebastiane Roger
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, July 22, 2015
Very good
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Ruby Micah
Frankfurt
6 /10 Average
Reviewed: Monday, July 20, 2015
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Everley Burke
Frankfurt
10 /10 Excellent
Reviewed: Monday, July 13, 2015
Excellent, everything was great
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Freda Mackintosh
Frankfurt
8 /10 Very good
Reviewed: Wednesday, July 1, 2015
Fairly convenient, and the pickup and drop-off service was satisfactory. Next time, I'll rent a larger car. The back seat is uncomfortable for three people on long trips.
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Joanna Shakespeare
Frankfurt
8 /10 Very good
Reviewed: Monday, May 4, 2015
Everything was great, but the actual provided vehicle was a Peugeot 508 weekend version, which is less spacious than the originally booked Touran.
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Michael Marner
Frankfurt
8 /10 Very good
Reviewed: Saturday, October 28, 2017
This time we rented a car from Europcar, a well-established European car rental company. We picked up the car at Frankfurt Airport in Germany. The car was very new, and we didn’t encounter any forced insurance sales. Despite our not-so-great English, the counter staff was very patient with us and provided good service. We returned the car at a drop-off point in downtown Vienna. Since it was a Saturday and the rental company was closed, we followed the instructions for self-service return, parked the car in the designated spot, and dropped the keys in the box. The pick-up and return process went very smoothly.
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Louis Barney
Frankfurt
8 /10 Very good
Reviewed: Monday, November 27, 2017
They still charged me over 60 euros for the additional driver fee
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Page Kitty
Frankfurt
8 /10 Very good
Reviewed: Sunday, July 16, 2017
Waited at Frankfurt Airport. The car I booked wasn't ready. The rental company asked me to pay extra for a different car, but when I refused, they finally got me the same model. The return process was smooth; they just checked briefly and it was all good.
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Julie Richard
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, December 19, 2017
Europcar is great and very convenient. Very satisfied with the service.
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Lydia Scott
Frankfurt
10 /10 Excellent
Reviewed: Thursday, December 21, 2017
Service was very quick
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Boyd Nichol(s)
Frankfurt
2 /10 Poor
Reviewed: Sunday, November 27, 2016
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Cherry Zephaniah
Frankfurt
10 /10 Excellent
Reviewed: Sunday, October 9, 2016
The reserved car model was unavailable, so they gave us a similar Hyundai i40 wagon, which was very new.
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Julie Richard
Frankfurt
2 /10 Poor
Reviewed: Thursday, August 17, 2017
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Zero Bulwer
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, December 21, 2016
Very good
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Cora Hume
Frankfurt
4 /10 Average
Reviewed: Tuesday, October 11, 2016
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Lance Eipstein
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, March 7, 2017
Very pleasant car rental experience. Definitely worthy of being Europe's top car rental company.
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Tess Obadiah
Frankfurt
8 /10 Very good
Reviewed: Sunday, October 16, 2016
Great service!
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Justin Maugham
Frankfurt
8 /10 Very good
Reviewed: Monday, September 25, 2017
Was not informed that adding an extra driver and picking up the car at the airport would incur additional fees. I thought these services were free, but only realized the extra charges when I saw the invoice. Very dissatisfied!
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Bishop Franklin
Frankfurt
6 /10 Average
Reviewed: Sunday, September 15, 2019
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Matt Eva
Frankfurt
2 /10 Poor
Reviewed: Tuesday, October 3, 2017
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Ruth Moore
Frankfurt
2 /10 Poor
Reviewed: Saturday, May 13, 2017
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Juliet Wyclif(fe)
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, March 13, 2018
No waiting time, fluent English.
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Berg Onions
Frankfurt
10 /10 Excellent
Reviewed: Sunday, October 7, 2018
Satisfactory
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Gail Benjamin
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, October 10, 2018
I was two and a half hours late to pick up the car and was told the vehicle was no longer available. Communication with customer service was unhelpful (they said it was my fault for not reading the rental terms). I had to negotiate with the car rental company myself, and they finally resolved it (originally rented at Terminal 2, but they contacted Terminal 1 where a car was available).
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Ian Zacharias
Frankfurt
8 /10 Very good
Reviewed: Monday, December 18, 2023
After returning the car with a full tank, Europecar still charged a refueling fee. Currently addressing this issue.
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Sandy Jenny
Frankfurt
2 /10 Poor
Reviewed: Wednesday, June 27, 2018
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Douglas Bunyan
Frankfurt
8 /10 Very good
Reviewed: Thursday, November 8, 2018
Unjustified charges
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Baldwin Johnson
Frankfurt
2 /10 Poor
Reviewed: Friday, March 1, 2019
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Constance Antoinette
Frankfurt
4 /10 Average
Reviewed: Monday, August 21, 2023
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Fabian Victor
Frankfurt
4 /10 Average
Reviewed: Friday, November 23, 2018
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Emmanuel Field
Frankfurt
6 /10 Average
Reviewed: Monday, July 16, 2018
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Sheila Warren
Frankfurt
8 /10 Very good
Reviewed: Tuesday, September 25, 2018
This company offers good value for money.
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Michelle Vincent
Frankfurt
8 /10 Very good
Reviewed: Tuesday, July 4, 2023
I haven't used Europcar for a long time, but overall it was very good. The service was efficient and friendly.
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Myra Lawrence
Frankfurt
6 /10 Average
Reviewed: Monday, December 17, 2018
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Randolph Titus
Frankfurt
10 /10 Excellent
Reviewed: Saturday, October 6, 2018
Great service! Fast process!
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Boyd Nichol(s)
Frankfurt
8 /10 Very good
Reviewed: Sunday, February 23, 2020
The staff were quite patient.
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Viola Augustine
Frankfurt
2 /10 Poor
Reviewed: Monday, November 11, 2019
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Wright Jasper
Frankfurt
8 /10 Very good
Reviewed: Monday, October 21, 2019
Generally satisfied
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Rita Galsworthy
Frankfurt
10 /10 Excellent
Reviewed: Saturday, October 12, 2019
Overall good
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Otis Joe
Frankfurt
10 /10 Excellent
Reviewed: Thursday, May 30, 2019
Despite the language barrier, their smiles, gestures, and personal demonstration helped us solve the problem. Great service!
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Yale Valentine
Frankfurt
6 /10 Average
Reviewed: Friday, July 5, 2019
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Gene Albert
Frankfurt
8 /10 Very good
Reviewed: Wednesday, August 21, 2019
Sometimes the queue at the counter is very long, sometimes it's completely empty. It depends on the time; on average, the wait is 10 to 20 minutes. The service attitude is alright; some are very business-like, and some are more eager to help. Encountering a good employee is a matter of luck.
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Carey Huxley
Frankfurt
6 /10 Average
Reviewed: Tuesday, August 13, 2019
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Poppy Sidney
Frankfurt
2 /10 Poor
Reviewed: Friday, August 16, 2019
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Phyllis Morgan
Frankfurt
10 /10 Excellent
Reviewed: Monday, August 19, 2019
Pick-up and drop-off were very easy.
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Josephine Irving
Frankfurt
10 /10 Excellent
Reviewed: Friday, March 22, 2024
They won't give you the car even one minute before 7 AM, even though staff are already inside.
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Dennis Hope
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, September 17, 2019
The service staff were polite and did not forcefully sell insurance. The efficiency of car return inspection was also high. It's just that it was hard to find the service personnel when picking up the car, but there were no major issues. When leaving with the car, the first gate was to take a ticket, which was a bit confusing at first on how to proceed, but fortunately other people in their cars gave tips.
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Carol Hamlet
Frankfurt
2 /10 Poor
Reviewed: Sunday, May 26, 2024
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Gary Tom
Frankfurt
6 /10 Average
Reviewed: Tuesday, February 27, 2024
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Luther Bruno
Frankfurt
10 /10 Excellent
Reviewed: Saturday, March 2, 2024
The car provided locally was very new, and there were no additional fees. Overall, very satisfied.
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Afra Nichol(s)
Frankfurt
10 /10 Excellent
Reviewed: Saturday, April 27, 2024
Very satisfied
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Rosemary Godwin
Frankfurt
10 /10 Excellent
Reviewed: Monday, April 22, 2024
Very satisfied, convenient, and fast, no different from domestic services. The store is not far from the underground parking area, just a few minutes walk, and an elevator ride away. They didn’t have the Volkswagen T-Roc I reserved but gave me a Skoda with over 3,000 kilometers, not sure of the model, but it was very new. It had a rear view camera, radar, navigation, everything you could need. I felt it was better than the car I reserved. The power was also very good, and the key point is the fuel consumption is really low, averaging five liters per 100 kilometers.
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Gwendolyn Elinor
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, June 25, 2024
The service was straightforward and hassle-free. I received the car model I had booked, and it was almost brand new with less than 4500 kilometers driven.
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Darren Whit
Frankfurt
10 /10 Excellent
Reviewed: Friday, July 12, 2024
The rental staff were very polite and had a good service attitude.
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Barbara Bird
Frankfurt
10 /10 Excellent
Reviewed: Monday, July 15, 2024
Satisfied
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Kerr Adelaide
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, July 23, 2024
The staff at both the pickup and drop-off locations were very friendly.
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Jack Yeates
Frankfurt
2 /10 Poor
Reviewed: Tuesday, July 23, 2024
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Elsa Camp
Frankfurt
10 /10 Excellent
Reviewed: Sunday, July 28, 2024
Satisfied
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Miles Judson
Frankfurt
10 /10 Excellent
Reviewed: Friday, August 2, 2024
The service was smooth.
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Robert Field
Frankfurt
8 /10 Very good
Reviewed: Sunday, August 4, 2024
Since we arrived at Frankfurt Airport early on a Sunday morning, there was only one staff member working. Our reservation was for 10 AM, but we didn’t want to wait for over an hour. We directly approached the car rental staff and asked to pick up the car early. To our surprise, he was very happy to assist us. He explained all relevant details clearly with no upselling of any services, and we successfully got the car ahead of schedule. The return process was also very simple and smooth, and the pre-authorized deposit was refunded on the same day! No excessive promotion of any products! The return procedure was very seamless as well! In the future, we will definitely consider Eurocar as our first choice for car rentals!
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Burton Brook
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, August 7, 2024
Fairly satisfied. There was a minor issue with the car's tire during the trip. I called customer service, and later at another city's rental location, the car was replaced. The issue was resolved relatively smoothly.
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Mignon Archibald
Frankfurt
6 /10 Average
Reviewed: Wednesday, August 7, 2024
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Rosalind Wilmot(t)
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, August 20, 2024
Great service
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Abner Timothy
Frankfurt
10 /10 Excellent
Reviewed: Thursday, August 22, 2024
Very good.
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Julian Kennedy
Frankfurt
4 /10 Average
Reviewed: Thursday, September 19, 2024
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Deborah Joshua
Frankfurt
4 /10 Average
Reviewed: Tuesday, September 24, 2024
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Eileen Doherty
Frankfurt
6 /10 Average
Reviewed: Wednesday, September 25, 2024
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Omar Eipstein
Frankfurt
10 /10 Excellent
Reviewed: Thursday, September 26, 2024
Arrived at Frankfurt Airport in the morning, the queue was very short.
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Andrea Conrad
Frankfurt
10 /10 Excellent
Reviewed: Thursday, September 26, 2024
Convenient
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Alger Constance
Frankfurt
10 /10 Excellent
Reviewed: Monday, September 30, 2024
Very satisfied
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Cleveland Simon
Frankfurt
8 /10 Very good
Reviewed: Wednesday, October 2, 2024
Very satisfied.
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Mavis Eveline
Frankfurt
10 /10 Excellent
Reviewed: Thursday, October 10, 2024
Brand new vehicle in excellent condition, great service attitude, thanks to Europcar.
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Sidney Zimmerman
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, October 15, 2024
Excellent service.
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Belinda O'Neil
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, October 23, 2024
The service was good. They recommended an upgrade but didn't force it. The car I got was the Audi A3 as booked, with only 10,000 kilometers on it. Although one of the brake lights malfunctioned during the trip, this is a common issue with Audis and not related to the rental company. The 1.5T A3 could still reach over 200 km/h on the unrestricted highways.
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Miranda III.
Frankfurt
4 /10 Average
Reviewed: Friday, October 25, 2024
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Yves DeQuincey
Frankfurt
10 /10 Excellent
Reviewed: Monday, October 28, 2024
Very satisfied, excellent service.
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Denise McDonald
Frankfurt
10 /10 Excellent
Reviewed: Sunday, November 10, 2024
Very good.
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Gary Tom
Frankfurt
10 /10 Excellent
Reviewed: Saturday, October 5, 2024
Overall service was good, both pickup and drop-off were smooth.
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Christian Kingsley
Frankfurt
10 /10 Excellent
Reviewed: Sunday, November 24, 2024
Simple
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Zero Bulwer
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Not bad, overall it's quite acceptable!
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Edison Chamberlain
Frankfurt
10 /10 Excellent
Reviewed: Friday, November 29, 2024
Very satisfied, the solution was well-executed!
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Leonard Christy
Frankfurt
10 /10 Excellent
Reviewed: Saturday, December 7, 2024
Very satisfied.
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Isabel Jim
Frankfurt
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Excellent!!!
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Felix Hume
Frankfurt
10 /10 Excellent
Reviewed: Monday, March 17, 2025
Very good. The car was in great condition, and the service was professional. They confirmed I had already purchased full insurance and didn't push any additional unnecessary options. Although the vehicle's model was changed, it was neither an upgrade nor a downgrade, but coincidentally it was the same model I usually drive. Returning the car was on a Sunday (outside business hours). Since I chose to return the car in a small town (Wiesbaden, one-way rental), the store provided a self-service return option. It was an excellent experience.
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Evelyn Gallacher
Frankfurt
10 /10 Excellent
Reviewed: Thursday, March 27, 2025
Satisfied
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Bing Smith
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, March 26, 2025
Very satisfied, didn't have to wait too long.
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Karen Jackson
Frankfurt
10 /10 Excellent
Reviewed: Friday, May 30, 2025
Great service!
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Una Coleridge
Frankfurt
10 /10 Excellent
Reviewed: Sunday, June 8, 2025
Very satisfied.
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Tiffany Carl
Frankfurt
10 /10 Excellent
Reviewed: Sunday, July 20, 2025
Satisfied
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Miles Judson
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, July 23, 2025
Extremely satisfied. Since there was no BMW X1 available at the time, they provided a brand-new Volkswagen TAYRON 7-seater SUV with 0 kilometers. It was an excellent new car with advanced smart technology, robust safety features, great handling, and quick acceleration. Drove it across several countries.
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Cyril Marcus
Frankfurt
10 /10 Excellent
Reviewed: Monday, July 28, 2025
Fairly standard.
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Louise Rosalind
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, September 24, 2025
The Europcar rental counter is conveniently located on the right-hand side as soon as you exit Terminal 2 at Frankfurt Airport. The processing time is around 10 minutes, which is fast and efficient. The pickup point is on the lower ground floor, and as long as you follow the signs, you won’t go wrong. Note that when driving out, there’s a barrier – just place your finger on the scanner and it will lift after issuing you a card. For the second barrier, insert the card you received earlier. Returning the car is also straightforward. Follow the airport directions to the designated area where staff will be waiting. You can leave the car and leave quickly without wasting time.
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Sidney Zimmerman
Frankfurt
10 /10 Excellent
Reviewed: Monday, September 29, 2025
The rental car service was right outside after arriving, but it doesn't open until 7 AM, so don't come too early. The service attitude was excellent, and they fully understood our need for large luggage space, directly offering us the Tayron with the largest luggage capacity.
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Christian Kingsley
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, October 1, 2025
Pretty good overall.
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Bob Stowe
Frankfurt
8 /10 Very good
Reviewed: Sunday, October 5, 2025
The car was great.
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Molly Ann
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, October 7, 2025
The car rental process was simple and fast, and the additional insurance charges were reasonable.
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Carter Parker
Frankfurt
10 /10 Excellent
Reviewed: Thursday, October 9, 2025
Excellent
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Anonymous
Frankfurt
10 /10 Excellent
Reviewed: Saturday, November 22, 2025
Absolutely great.
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Anonymous
Frankfurt
10 /10 Excellent
Reviewed: Sunday, November 23, 2025
It's located on the first floor of the airport, so it's fairly convenient.
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Anonymous
Frankfurt
10 /10 Excellent
Reviewed: Thursday, December 25, 2025
Pretty good overall.
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