The service was good. They recommended an upgrade but didn't force it. The car I got was the Audi A3 as booked, with only 10,000 kilometers on it. Although one of the brake lights malfunctioned during the trip, this is a common issue with Audis and not related to the rental company. The 1.5T A3 could still reach over 200 km/h on the unrestricted highways.

Incapable, poor service.

Very dissatisfied! Due to the dim lighting in the parking garage when returning the car, I took off my sunglasses and placed them in the center console storage! Then the car rental company said they couldn't find them! The rental platform said I would have to wait until the 9th for staff to handle it! Such a big company, but with such poor standards!

We arrived at the store on time but were told the car we reserved was unavailable and were offered a Hyundai instead, which was far from what we wanted. We had to pay extra to rent a Skoda. How can they operate this way? I suggest avoiding this rental company as they don't reserve the car you book!

Quite good, got a free car upgrade and the vehicle was in excellent condition.