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Reviewed: Mon, Sep 25, 2017
About Europcar: 8.0 /10
Was not informed that adding an extra driver and picking up the car at the airport would incur additional fees. I thought these services were free, but only realized the extra charges when I saw the invoice. Very dissatisfied!

Relevant Reviews on Europcar FRANKFURT AP T2 24H VIA FRAT01

Christian Kingsley

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Reviewed: Sun, Nov 24, 2024
About Europcar: 10.0 /10
Simple
About QEEQ: 10.0 /10

Ian Zacharias

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Reviewed: Mon, Dec 18, 2023
About Europcar: 8.0 /10
After returning the car with a full tank, Europecar still charged a refueling fee. Currently addressing this issue.
About QEEQ: 10.0 /10

Gail Benjamin

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Reviewed: Wed, Oct 10, 2018
About Europcar: 10.0 /10
I was two and a half hours late to pick up the car and was told the vehicle was no longer available. Communication with customer service was unhelpful (they said it was my fault for not reading the rental terms). I had to negotiate with the car rental company myself, and they finally resolved it (originally rented at Terminal 2, but they contacted Terminal 1 where a car was available).

Bishop Franklin

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Reviewed: Sun, Sep 15, 2019
About Europcar: 6.0 /10

Dolores Hemingway

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Reviewed: Fri, Nov 27, 2015
About Europcar: 8.0 /10
The rental company made a mistake with the terminal. I booked a Passat, but they gave me a Peugeot 3008 instead. It seems the Peugeot 3008 is cheaper. Fortunately, the car comes with a navigation system, which is quite convenient.
About QEEQ: 10.0 /10

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