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Last updated on: August 2, 2025
US$ 36/day
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103Rental Locations
33Airport Locations
Map View of Car Rental Locations in Frankfurt
Europcar
8.3/10
Wheego
8.2/10
Budget
7.9/10
Keddy by Europcar
8.1/10
Hertz
8.1/10
Shouqizuche
7.8/10
Enterprise
8.0/10
AVIS
7.5/10
Alamo
8.2/10
FLIZZR
8.0/10
OK Mobility
7.8/10
Buchbinder
6.7/10
National
8.9/10
Dollar
10.0/10
GLOBAL rent a car
7.2/10
Caro
9.0/10
Interrent
6.5/10
Thrifty
9.0/10
Gipin Car
7.6/10
Global drive
5.3/10
Reviewed: July 28, 2025
The car rental experience at Terminal 1 of Frankfurt Airport was very pleasant. The store location was clearly marked, situated on the basement level of the terminal, making it easy to find. The staff were friendly and ensured the paperwork was processed quickly and efficiently. The car pickup process was smooth, the vehicle was clean and performed well. Notably, the instructions for both pickup and drop-off were clear, saving a lot of time.
The entire rental process was seamless, from booking to pickup and finally drop-off, with every step well-organized. The vehicle interior was clean, the seats comfortable, and the driving experience excellent. Additionally, the extra services provided by the store, such as GPS and child seats, were very practical, adding convenience to the trip.
Overall, the car rental experience was not only efficient but also highly enjoyable. Whether it's a first-time rental or a repeated one, the service here is always satisfying. Highly recommended for anyone needing a rental car.
Reviewed: July 23, 2025
Extremely satisfied. Since there was no BMW X1 available at the time, they provided a brand-new Volkswagen TAYRON 7-seater SUV with 0 kilometers. It was an excellent new car with advanced smart technology, robust safety features, great handling, and quick acceleration. Drove it across several countries.
Reviewed: August 3, 2025
The overall experience was very poor and terrible, with a very rigid attitude.
Reviewed: June 18, 2025
Please be cautious ⚠️ when picking up the car, make sure to carefully review the contract. The counter staff will quickly show you the contract on the computer screen without providing a paper copy, claiming it has been sent to your email. I trusted them, but when I reached my first stop in Ladenburg, I checked my email and found no rental contract. I contacted Zuzuche for assistance, and they helped locate the contract with the rental company. I discovered that the rental company had secretly added over 1,000 euros of additional charges (despite repeatedly clarifying at the counter that I only wanted the items booked on the Zuzuche platform, plus cross-border travel and an additional driver). I decided to drive over 80 kilometers back to the Budget counter at Frankfurt Airport to argue with them and demand the removal of the extra charges. With Zuzuche's coordination and assistance, we finally managed to cancel the additional items (spent nearly two hours and incurred 30 euros in parking fees, as parking at Frankfurt Airport costs 15 euros per hour—really expensive!).
Reviewed: April 18, 2025
Be cautious of hidden fees; you might get overcharged. Remember to keep call recordings as evidence.
Reviewed: July 30, 2025
It's okay, but they might persuade you to rent a more expensive car.
Reviewed: July 27, 2025
Warm and friendly service, brand-new SUV with spacious interior and powerful performance.
Reviewed: June 8, 2025
This was my first time renting a car from the Hertz branch in Frankfurt, and due to the crowd, I had to wait in line for about 30 minutes.
Reviewed: September 27, 2024
Very satisfied, got upgraded to an Audi A4 but paid the difference.
Reviewed: July 25, 2024
Excellent service, I will definitely rent from this company again next time.
Reviewed: July 18, 2024
The car exceed my expectations and I decided to extend for another week and had returned it today. The entire process of registering and picking up the car at the airport was very smooth. Throughly enjoyed having the car even though I had use it to bring me from point A To B . I would have love to take the car for a long trip. The only negative side is when I decided to extend the car for another week , I had someone ( with an Italian accent ) on the other line which I could hardly understand her . Positive side , she tried her very best and was very friendly.
Reviewed: June 23, 2025
Satisfied, there were timely reminders and guidance.
Reviewed: June 20, 2025
Was quite 'subtly' persuaded to buy full insurance at the store.
Reviewed: June 23, 2025
The overall service was acceptable, and I can understand the slower efficiency in Europe. However, the car they gave me was too old, with mileage exceeding 50,000 kilometers. Additionally, it seemed like the car hadn't been maintained before renting it out to us. There were warning lights on during driving, the engine was excessively noisy when accelerating, and the brakes made a sound like an animal roaring, which likely indicates the brake pads need replacing. The suspension was also problematic, as going over a pothole caused the car to shake multiple times.
Reviewed: April 25, 2025
The car was in good condition, however they did not have the automatic that was requested. I am not sure why the reservation for an auto was not honoured. Luckily I am able to drive a manual - but someone who has only driven an auto would have been in big trouble as there were no other vehicles available. Not a suitable situation. Reservations are made to be honoured
Reviewed: January 7, 2025
Booked a large SUV and got a Skoda Kodiac. With 4 big bags one had to go in the center of the rear seat.
Reviewed: December 30, 2024
The only issue was that the car I received had a damaged windshield.
Reviewed: December 1, 2024
The car I got was MG (instead of Dacia Sandero) I ordered - which was OK. the man at counter was busy looking around at people, instead of dealing with my order... Taking the car, nobody checked the car with me, just told me to take pictures of the pai t problems I found...
Reviewed: November 21, 2024
The overall efficiency was very high, and the Golf was upgraded to an Audi.
Reviewed: November 20, 2024
Very good, easy to locate the car pickup point.
Reviewed: March 18, 2025
We rented a 7-seater van, but this rental company initially gave us a 9-seater without informing us beforehand. After spending a lot of effort locating the car, we found out it was a 9-seater. The vehicle was quite large, and we had never driven something that size before. We went back to the staff to request a replacement, but they said there were no 7-seaters available. We insisted on canceling the rental, and then they asked us to wait while they checked again. After about half an hour, they said they had found a 7-seater by chance. It wasn't until the end of our trip that we realized the 9-seater couldn't even fit into underground parking lots because of Germany's strict parking size regulations. Overall, we were not very impressed with this rental company.
Reviewed: August 16, 2023
We were very satisfied with both the booking process and the car itself. The vehicle was exactly what we ordered and the price was reasonable.
Reviewed: December 24, 2023
Flawless experience, very smooth and exactly how it should be
Reviewed: October 6, 2013
The staff at DOLLAR reception was very friendly. After we purchased full insurance on the spot, they upgraded our rental car for free and carefully explained the precautions. The car we received had only been driven over ten thousand kilometers and was in great condition. We used it for 14 days, traveled over 2800 kilometers across Germany, Austria, and the Czech Republic without any issues. We are very satisfied!
Reviewed: September 21, 2013
They provided a Ford C-Max, definitely 5 stars.
Reviewed: April 21, 2022
global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.
Reviewed: February 11, 2020
I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off
Reviewed: November 24, 2019
Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.
Reviewed: October 13, 2019
The staff is professional and did not ask or promote additional packages .
Reviewed: February 1, 2020
I rented the car at the airport. Since I didn't have a phone, I couldn't find the pick-up driver. In fact, the rental point is near the airport. You need to contact them in advance to confirm which gate you will exit from. The rental company has a large lot, and the staff are very nice. The pick-up process was also simple.
Reviewed: January 18, 2019
The company is excellent, and the staff are patient and responsible.
Reviewed: November 3, 2018
Very responsible, no need to queue, ample car availability
Reviewed: October 31, 2018
Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!
Reviewed: November 18, 2019
Service was average, and they kept pushing insurance. Since I didn't buy their insurance, they gave me a bad car and refused to change it, saying there was nothing wrong with it. I will never rent from them again.
Reviewed: November 13, 2019
Intentan timarte con los golpes del coche. Recomiendo hacer fotos y mirar todo bien antes
Reviewed: May 22, 2019
The service efficiency is extremely low and their deception skills are extremely high. Be very careful to avoid getting trapped!
Reviewed: November 3, 2019
The booking process and the car was simply amazing
Reviewed: April 25, 2019
So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.
Reviewed: November 24, 2014
The airport reception point is easy to find, the paperwork is quick, and picking up and returning the car is very convenient.
Reviewed: October 19, 2014
Thrifty is a small company in Europe, with fewer models and locations. I booked an automatic Focus or a similar model, but when picking up the car, there was only an automatic Skoda Fabia available. Both the price and the space specifications are lower than the Focus, more on par with the Ford Fiesta. Also, when picking up the car at Frankfurt Airport, the staff said that starting from October 1st, winter tires were required and I'd have to pay an additional cost every day. Over 10 days, they charged me more than 160 euros. I initially thought this was a universal and mandatory rule, so I didn't question it, but later found out from the internet and friends that winter tires are only required from November onwards. I didn't need them from October 1st to 11th, and in fact, it was around 20 degrees Celsius in Germany during those days.
Reviewed: August 21, 2019
The rental company was operated by Chinese. We had five people with four large suitcases, but they sent a small car to pick us up to their rental point. After loading the luggage, four people had to squeeze in the back seat.
Reviewed: February 17, 2019
It's just a few Chinese people renting cars from other rental companies and then sub-letting them. Not good.
Reviewed: February 12, 2019
Very good. They picked us up from the airport to get the car and explained the traffic rules on the way, which avoided a lot of trouble.
Reviewed: December 5, 2018
Very satisfied, car was in good condition, friendly staff
Reviewed: May 10, 2024
Almost no waiting in line, and when they tried to upsell insurance, they were fine when we told them we had already bought it elsewhere.
Reviewed: May 19, 2015
At the time of pickup, the rental company informed me that the rented vehicle was not available because the previous renter had not returned it. They didn't know when the car would be available. After waiting for several hours, the company's solution was that the vehicle was still not returned, so either wait indefinitely or switch to a manual transmission model (I originally rented an automatic) without a refund for the difference. I found both options unreasonable, so I decided to rent from another company. During the process of renting from another company, I was informed that the vehicle had been returned and was available, but this was already more than 4 hours past the scheduled pickup time.
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