The overall service was acceptable, and I can understand the slower efficiency in Europe. However, the car they gave me was too old, with mileage exceeding 50,000 kilometers. Additionally, it seemed like the car hadn't been maintained before renting it out to us. There were warning lights on during driving, the engine was excessively noisy when accelerating, and the brakes made a sound like an animal roaring, which likely indicates the brake pads need replacing. The suspension was also problematic, as going over a pothole caused the car to shake multiple times.
“OK, but need to proved the vehicle as per ordered”
About Alamo:6.0/10
The car was in good condition, however they did not have the automatic that was requested.
I am not sure why the reservation for an auto was not honoured.
Luckily I am able to drive a manual - but someone who has only driven an auto would have been in big trouble as there were no other vehicles available. Not a suitable situation.
Reservations are made to be honoured
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