CAR RENTAL REVIEWS ON WHEEGO IN FRANKFURT

Good

Very satisfied.

Good

Very satisfied.

Small company with limited vehicle options. The reserved model is often unavailable. Their policy on vehicle damage seems somewhat questionable. Without purchasing insurance, if any damage is found, the rental company will charge €900 per damage. When driving, no one can guarantee to avoid all problems. Essentially, this forces renters to buy insurance.

A satisfying trip.

The return route was difficult to find, causing me to miss my flight and spend over 30,000 CNY to purchase a new ticket.

Booked a small manual compact a month before our trip, we were told at the check in desk they didn't have a car that size and would we like to upgrade? (additional €45/day) when I protested that the upgrade should be at their costs, I was told we would have to wait until the found a car from another hire company. We were left waiting an hour before getting the car (which had the company's livery on it, so clearly had it all along) When I complained to the manager, he told me they have a shortage of cars and some people have to wait 6 or 7 hours!! This company seems to operate on low sticker price and rely on up-charges and bad service (one of the check in staff spend more time texting on her phone than working) I won't be using them again - you get what you pay for...

Satisfied

Not bad.

Very convenient and fast.

Very satisfied!

The car rental service was excellent and convenient.

Good service, quite nice, recommended.

Very satisfied, will continue to use.

The reception staff was efficient and respected user needs.

Very satisfied.