The reception staff was efficient and respected user needs.

Excellent service, especially from the Colombian guy who helped me resolve a major issue with my driver's license.

New company, good service attitude.

Service at counter was slow and not polite. I got a vehicle much smaller than I ordered. Then had to sign form that there are no scratches on the vehicle I never saw. Sever safety malfunction of front wheels swerving right. And to finish return is only at terminal 2 Frankfurt while no paperwork says it so.

The location is not clear I spent a lot of time to reach to their office even after asking information staff