CAR RENTAL REVIEWS ON EUROPCAR IN FRANKFURT

Extremely satisfied. Since there was no BMW X1 available at the time, they provided a brand-new Volkswagen TAYRON 7-seater SUV with 0 kilometers. It was an excellent new car with advanced smart technology, robust safety features, great handling, and quick acceleration. Drove it across several countries.

Worst experience with car rental. Have rented many vehicles in the past and this was terrible .

The case is not resolved but communication has been very good and if this gets rectified would say 5 star service and recommend.

No upselling services and short waiting time.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Satisfied. Drove approximately 100 kilometers after picking up the car, and the oil light turned on. Paid for the oil refill out of pocket.

Quick pick-up and drop-off, a very good experience.

Satisfied

Extremely satisfied.

Já comentei anteriormente

Tudo certo e claro. Somente a indicação de como retirar o carro era incompleta. Sugiro que se melhore isto

There was an upsell for full insurance, but the so-called full insurance from QEEQ is not actual full insurance. It is a combination of partial car insurance and domestic insurance. For example, you might have to pay around 1200 EUR for a 1-inch scratch repair upfront, and then claim reimbursement through domestic insurance, which is very inconvenient.

Not satisfied, not even a minute earlier allowed.

Satisfied

The car rental experience at Terminal 1 of Frankfurt Airport was very pleasant. The store location was clearly marked, situated on the basement level of the terminal, making it easy to find. The staff were friendly and ensured the paperwork was processed quickly and efficiently. The car pickup process was smooth, the vehicle was clean and performed well. Notably, the instructions for both pickup and drop-off were clear, saving a lot of time.

The entire rental process was seamless, from booking to pickup and finally drop-off, with every step well-organized. The vehicle interior was clean, the seats comfortable, and the driving experience excellent. Additionally, the extra services provided by the store, such as GPS and child seats, were very practical, adding convenience to the trip.

Overall, the car rental experience was not only efficient but also highly enjoyable. Whether it's a first-time rental or a repeated one, the service here is always satisfying. Highly recommended for anyone needing a rental car.

Fairly standard.

A very good experience.

Very satisfied.

Excellent, I would rate it 10 out of 10.

The car's trunk is spacious enough to accommodate three 26-inch large suitcases and three 20-inch small suitcases.