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Europcar, Frankfurt Main Station Car Rental

Europcar 3000+ ratings, 18 reviews

Frankfurt, Hessen, Germany

8.1 / 10 Very good

Europcar - Frankfurt Main Station Information, Car Rental Instructions & Policies

Address

IM HAUPTBAHNHOF 1, CAR RETURN STUTTGARTER STR. 36, 60329, FRANKFURT AM MAIN, HESSEN, GERMANY

Telephone

+49692429810

Pick-up Instructions

The branch counter is located in the station, and pleasefollow the logo to the counter.(There will be staff waiting for you for the after hours return with extra charge of 32 euros.)

Drop-off Instructions

CARRETURN: multilevel car park "Parkhaus Am Hauptbahnhof". Address: Mannheimer Str. 35, 60329 Frankfurt am Main, Germany. Coordinate:50.1044936,8.6618188 If the office is close, please return the keys to the key box at the counter area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
09:00 -17:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00
07:00 -21:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
EUR 30030-60

Mercedes Gle

Mercedes-benz Eqe

Mercedes E Class

-4wd

Audi A6-avant

Mercedes-benz Eqs

Lexus Rx

Special

Pack up ^
EUR 250030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

UnionPay is not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Austria

Belgium

Czech Republic

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Show More

Austria

Belgium

Czech Republic

Denmark

Finland

France

Netherlands

Liechtenstein

Luxembourg

Norway

Portugal

Slovenia

Spain

Sweden

Switzerland

Italy

Croatia

Hungary

Ireland

Poland

Slovakia

United Kingdom

EUR 7.5 per day
Cross border handling fee: 30€ per rental; in addition to cross border fee if Cross Border movement is not prebooked but driven.
Depending on car models, bringing rental cars to below countries would cost differently:
Representative Car Models Countries Charges

Ford Transit

Volkswagen Sharan

Croatia

Hungary

Ireland

Poland

Slovakia

United Kingdom

 EUR 7.5 per day
Only car category beginning with beginning with M, N, E, H, C, D, I, J, S, R and FVAR/FVMR are permitted to cross border.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.6 mi from Frankfurt Airport

63.2 mi from Frankfurt Hahn Airport

Railway Stations

Nearby Frankfurt Central Station

3.3 mi from Offenbach (Main)-Kaiserlei Kaiserlei

3.5 mi from Eschersheim

Hotels

0.1 mi from Le Méridien Frankfurt

1 mi from Turm Hotel

1.5 mi from Living Hotel Frankfurt by Derag

Other Landmarks

0.5 mi from Commerzbank Tower

0.9 mi from Eschenheim Tower

3.5 mi from Trickfilmland

CHECK RATES
Map view of Europcar Store Location
coordinates: 50.1073 8.6646

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.1 / 10 Very good

  • Vehicle condition: 0.0
  • Vehicle cleanliness: 0.0
  • Spaciousness: 0.0
  • Counter staff: 0.0
  • Pick-up location: 0.0
  • Drop-off location: 0.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • Patricia Whitehead

    Frankfurt

    4 /10 Average

    Reviewed: Tuesday, August 9, 2016

    Read More >

  • Robert Field

    Frankfurt

    10 /10 Excellent

    Reviewed: Monday, November 2, 2015

    Picking up the car at Frankfurt Central Station was very convenient, and the service was great.
    Read More >

  • Maxine Commons

    Frankfurt

    8 /10 Very good

    Reviewed: Saturday, October 3, 2015

    The staff was very kind and humorous. He understood our language limitations well. Returning the car was very convenient; we just handed the key to the receptionist and confirmed the fuel tank was full.
    Read More >

  • Leila Tommy

    Frankfurt

    10 /10 Excellent

    Reviewed: Thursday, August 6, 2015

    I booked an Audi A4 wagon, but they gave me a Mercedes E220 wagon instead. Very satisfied! Picking up the car was just a matter of completing the paperwork at the counter and following the staff's instructions to get the car myself. Returning the car was even simpler: I handed over the keys at the counter, was asked if the tank was full, and was told everything was fine without them even checking the car. I picked up the car 2 hours early and returned it 1 hour late. No problem. Germans are so trusting and accommodating. Highly commendable!
    Read More >

  • Rodney Elsie

    Frankfurt

    10 /10 Excellent

    Reviewed: Tuesday, August 4, 2015

    Europe's largest company, originally French, but later acquired by Germany. I asked a girl from Airbnb, she said this company is reliable. However, I rented a French car in Germany, which was a bit disappointing. But the car was fully equipped, even with a side assist feature. In our country, such features would cost at least 350,000. Cars are really cheap abroad.
    Read More >

  • Murray Isaac

    Frankfurt

    10 /10 Excellent

    Reviewed: Tuesday, July 14, 2015

    Convenient and fast
    Read More >

  • Hermosa Charlotte

    Frankfurt

    8 /10 Very good

    Reviewed: Saturday, May 6, 2017

    They didn't notify me in advance that the reserved model was not available, which is not user-friendly.
    Read More >

  • Muriel Aldington

    Frankfurt

    8 /10 Very good

    Reviewed: Tuesday, November 12, 2019

    The available car models online did not match the ones at the physical store; everything else was fine.
    Read More >

  • Tab Halifax

    Frankfurt

    10 /10 Excellent

    Reviewed: Saturday, January 5, 2019

    I rented from Europcar and my friend rented from AVIS. At Europcar, there were staff at both the pickup and drop-off points in the parking lot. However, at my friend's rental company, sometimes there were staff and sometimes not. The guy at Europcar in Frankfurt train station was great, very enthusiastic, and did not try to up-sell anything.
    Read More >

  • Kirk North

    Frankfurt

    6 /10 Average

    Reviewed: Thursday, April 11, 2019

    Read More >

  • Matt Eva

    Frankfurt

    2 /10 Poor

    Reviewed: Saturday, March 31, 2018

    Read More >

  • Wayne Franklin

    Frankfurt

    6 /10 Average

    Reviewed: Friday, July 28, 2023

    Read More >

  • Lucy Sweet

    Frankfurt

    8 /10 Very good

    Reviewed: Friday, June 12, 2020

    Overall service was okay, but there was a tire burst and had to exchange the car. The roadside assistance was very slow, and a model worth thousands was taken by the staff from the car. It wasn't placed in lost and found even though it was just a few hours. Sigh.
    Read More >

  • Kristin Paul

    Frankfurt

    8 /10 Very good

    Reviewed: Friday, June 14, 2019

    Great service
    Read More >

  • Todd Pansy

    Frankfurt

    6 /10 Average

    Reviewed: Thursday, July 11, 2019

    Read More >

  • Marsh Carey

    Frankfurt

    10 /10 Excellent

    Reviewed: Wednesday, August 28, 2019

    Satisfied.
    Read More >

  • Lennon Jimmy

    Frankfurt

    10 /10 Excellent

    Reviewed: Friday, August 30, 2019

    Pretty good, although there was a bit of a surprise, they provided a free cushion to solve the problem
    Read More >

  • Baird Andrew

    Frankfurt

    4 /10 Average

    Reviewed: Sunday, September 1, 2019

    Read More >

  • Fitch Euphemia

    Frankfurt

    10 /10 Excellent

    Reviewed: Saturday, May 11, 2024

    Very convenient.
    Read More >

  • Hilary Addison

    Frankfurt

    6 /10 Average

    Reviewed: Tuesday, October 22, 2024

    Read More >

  • Vic Ezekiel

    Frankfurt

    10 /10 Excellent

    Reviewed: Monday, October 14, 2024

    Picking up and returning the car were both very convenient.
    Read More >

  • Marsh Carey

    Frankfurt

    10 /10 Excellent

    Reviewed: Sunday, September 14, 2025

    Quick pick-up and drop-off, a very good experience.
    Read More >

  • Anonymous

    Frankfurt

    10 /10 Excellent

    Reviewed: Saturday, July 4, 2026

    The staff were super friendly. They saw I had a lot of luggage and offered a free upgrade, and even handed me some candy.
    Read More >

  • Anonymous

    Frankfurt

    10 /10 Excellent

    Reviewed: Wednesday, July 15, 2026

    Really great
    Read More >

  • Anonymous

    Frankfurt

    10 /10 Excellent

    Reviewed: Wednesday, July 15, 2026

    Awesome experience overall.

    Read More >

More Europcar Car Rental Locations in Frankfurt

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What's the address of the rental location?

IM HAUPTBAHNHOF 1, CAR RETURN STUTTGARTER STR. 36, 60329, FRANKFURT AM MAIN, HESSEN, GERMANY

What is the Telephone Number?

+49692429810

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

CARRETURN: multilevel car park "Parkhaus Am Hauptbahnhof". Address: Mannheimer Str. 35, 60329 Frankfurt am Main, Germany. Coordinate:50.1044936,8.6618188 If the office is close, please return the keys to the key box at the counter area.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

18 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + Official embassy translation in English

    Please note that your English translation should be authorized by the embassy.

    Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

  • For local renters, you need to bring:

    Full driver's license issued in Germany

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    6.6 mi from Frankfurt Airport

    63.2 mi from Frankfurt Hahn Airport

  • Railway Stations

    Nearby Frankfurt Central Station

    3.3 mi from Offenbach (Main)-Kaiserlei Kaiserlei

    3.5 mi from Eschersheim

  • Hotels

    0.1 mi from Le Méridien Frankfurt

    1 mi from Turm Hotel

    1.5 mi from Living Hotel Frankfurt by Derag

  • Other Landmarks

    0.5 mi from Commerzbank Tower

    0.9 mi from Eschenheim Tower

    3.5 mi from Trickfilmland

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