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Live chat Email us Service Code: 5874799195
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Reviewed: Mon, Jun 23, 2025
About Alamo: 4.0 /10
The overall service was acceptable, and I can understand the slower efficiency in Europe. However, the car they gave me was too old, with mileage exceeding 50,000 kilometers. Additionally, it seemed like the car hadn't been maintained before renting it out to us. There were warning lights on during driving, the engine was excessively noisy when accelerating, and the brakes made a sound like an animal roaring, which likely indicates the brake pads need replacing. The suspension was also problematic, as going over a pothole caused the car to shake multiple times.

Relevant Reviews on Alamo Frankfurt Airport

Jocelyn Wild

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Reviewed: Sun, Jul 28, 2024
About Alamo: 10.0 /10
Very satisfied and exceeded expectations.
About QEEQ: 10.0 /10

Arno Harriman

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Reviewed: Wed, Aug 23, 2017
About Alamo: 4.0 /10
After getting off the plane, I had to wait almost an hour to complete the paperwork and get the car. I had already reserved a child seat online, but the rental company didn’t prepare it. When I went to pick up the car, I had to wait another half an hour for the seat. Finally, they gave me the seat, but they didn’t help with installation and there were no instructions provided.

Lambert Southey

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Reviewed: Thu, Jun 23, 2016
About Alamo: 8.0 /10
I was upsold full insurance multiple times during pickup, even after informing them I already bought it domestically. It was irritating and I couldn't drive at ease throughout the trip.
Otherwise, everything was great, convenient, and fast. I originally booked a manual wagon and paid an extra 10 euros to upgrade to an automatic Jaguar. It was a new car, and cars abroad get updated quite quickly.
About QEEQ: 10.0 /10

T.Galvin

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Mon, Mar 11, 2019
“Booking finally worked after some extra effort on my part”
About Alamo: 9.7 /10
Yes, I really did like the car. Good gas mileage and I own the same car at home so new it well.
About QEEQ: 8.0 /10

R.E.

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Economy | Volkswagen Polo 2 Doors or similar
Reviewed: Thu, Jan 31, 2019
“Good value but not the fastest service.”
About Alamo: 7.0 /10
Not enough counter staff and had to wait too long.
About QEEQ: 10.0 /10

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