Hertz, Frankfurt Hauptbahnhof Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Frankfurt Hauptbahnhof Information, Car Rental Instructions & Policies

Address

MIETWAGENCENTER IM HBF,CAR RETURN: MANNHEIMER STR 35,60329,DE

Telephone

+4969230484

Pick-up Instructions

The Hertz rental counter is located inside the railway station, next to Deutsche Bahn Reisezentrum (Ticket Office).

Drop-off Instructions

Please return the car to the parking lot of Hertz on the tenth floor of Mannheimer Str. 35, 60329 Frankfurt am Main Parking Building and proceed to the counter located next to Deutsche Bahn Reisezentrum (Ticket Office). If the office is closed, please return the keys to the key box at the counter area. Google map link: https://maps.app.goo.gl/r8k5bRLqdkFb2ELz5

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -15:30	07:30 -15:30	07:30 -15:30	07:30 -15:30	07:30 -15:30	07:30 -15:30	07:30 -15:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 700	30-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

JCB,Discover,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master, Debit Mastercard, Visa Debit

DinersClub,JCB,Discover,AMEX,UnionPay,Visa Electron,Maestro are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 100 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 19.64 - 26.14 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Commander, Volvo Xc60, Mystery Car, Volkswagen Touareg, Mitsubishi Eclipse Cross, Jeep Grand Wagoneer, Mercedes Glc Diesel Automatic Gps Integrated, Land Rover Sport (new Arrival), -4wd

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Show More Netherlands Belgium France Switzerland Austria Luxembourg Liechtenstein Spain Denmark Finland Monaco Vatican City State Portugal Iceland The Republic of San Marino	EUR 41.65 per rental
Italy Croatia Hungary Poland Slovakia Slovenia Czech Republic Norway Sweden Show More Italy Croatia Hungary Poland Slovakia Slovenia Czech Republic Norway Sweden Andorra	EUR 53.55 per rental

The following vehicles cannot be driven into or dropped off in Italy: All Mercedes and BMW models, Convertibles, Premium SUVs

Not allowed:

Taking rental cars to following countries is not allowed:
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Estonia, Georgia, Greece, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, United Kingdom, Isle of Man, Gibraltar

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 850-1800 for other car models.

EUR 1100 for Polestar 2,Opel Grandland,Kuga Winter Tyres,Audi Q3,Nissan Kicks (automatico) O Similar,Toyota Corolla,Mercedes-benz Cla,Kia Sportage,Bmw 1 Series,Mercedes Eqa Eqb,Peugeot 2008 Or Similar,Mx 5 Cabrio,Volkswagen Vento,Peugeot 5008,Cadillac Ct5 Or Similar,Opel Vivaro,Ford Galaxy Aut,

EUR 1250 for Nissan Sentra,Ford Tourneo,Vw Touran Tsi,

EUR 1500 for J Toyota Fortuner-4wd,Ford Transit,Mercedes V Class,Genesis G70,Mercedes E-class,Denza D9,Bmw 5 Series Estate,Audi A4 Avant,Volvo Xc60,Toyota Prado,Seat Arona-4wd,4 Series Convertible-4wd,Genesis G70 Or Similar,Mercedes-benz Gle-4wd,

EUR 1800 for B5 Audi Rs3 Sportback,Mercedes Gls 450 Hybrid,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Polestar 2,Polestar 2 Electric Car,Model Y Lr-electric,

EUR 3600 for Volvo Xc90 Or Similar,Land Rover Sport (new Arrival),Porsche Panamera,Shelby Gt H Fastback,Ford Mustang Convertible,

EUR 850 for Peugeot Partner,

EUR 950 for Volkswagen Taigo,Kia Ceed,Renault Traffic 59m3,Ford Puma,Ford Focus Kombi,Opel Crossland,Volkswagen Golf Inkl.gps,Audi A3,Bmw 1 Series,Fiat 600e,Alfa Romeo Giulietta,Fiat Mobi,Vw Caddy,Opel Corsa,Volkswagen Caddy,Nissan March,Transit Ft 280k,M6 Lynk 01,

EUR 950 for Volkswagen Taigo,

EUR 950 for Kia Ceed,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Ford Puma,

EUR 950 for Ford Focus Kombi,

EUR 950 for Opel Crossland,

EUR 950 for Volkswagen Golf Inkl.gps,

EUR 950 for Audi A3,

EUR 950 for Bmw 1 Series,

EUR 950 for Fiat 600e,

EUR 1800 for B5 Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Fiat Mobi,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1250 for Nissan Sentra,

EUR 1500 for J Toyota Fortuner-4wd,

EUR 1500 for Ford Transit,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V Class,

EUR 950 for Opel Corsa,

EUR 1150 for Opel Grandland,

EUR 1150 for Kuga Winter Tyres,

EUR 1150 for Audi Q3,

EUR 1150 for Nissan Kicks (automatico) O Similar,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Toyota Corolla,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Kia Sportage,

EUR 1150 for Bmw 1 Series,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Peugeot 2008 Or Similar,

EUR 1500 for Genesis G70,

EUR 1500 for Mercedes E-class,

EUR 1800 for Mercedes Gls 450 Hybrid,

EUR 1800 for E Class Cab,

EUR 1500 for Denza D9,

EUR 1250 for Ford Tourneo,

EUR 1500 for Bmw 5 Series Estate,

EUR 950 for Nissan March,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Audi A4 Avant,

EUR 1500 for Volvo Xc60,

EUR 1500 for Toyota Prado,

EUR 1500 for Seat Arona-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for 4 Series Convertible-4wd,

EUR 1500 for Genesis G70 Or Similar,

EUR 1150 for Volkswagen Vento,

EUR 1150 for Peugeot 5008,

EUR 1150 for Cadillac Ct5 Or Similar,

EUR 950 for M6 Lynk 01,

EUR 1100 for Opel Vivaro,

EUR 1250 for Vw Touran Tsi,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Polestar 2 Electric Car,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc90 Or Similar,

EUR 3600 for Land Rover Sport (new Arrival),

EUR 1500 for Mercedes-benz Gle-4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Shelby Gt H Fastback,

EUR 3600 for Ford Mustang Convertible,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Volkswagen Caddy,Transit Ft 280k,Mercedes Sprinter 10m3,Opel Vivaro,

EUR 250 for J Toyota Fortuner-4wd,Ford Transit,Mercedes V Class,Genesis G70,Mercedes E-class,Mercedes Gls 450 Hybrid,Denza D9,Bmw 5 Series Estate,Audi A4 Avant,Toyota Prado,Seat Arona-4wd,4 Series Convertible-4wd,Genesis G70 Or Similar,Mercedes-benz Gle-4wd,Porsche Taycan,Mercedes-benz S-klasse,Mystery Car,

EUR 1150 for Volkswagen Taigo,Kia Ceed,Ford Puma,Ford Focus Kombi,Volkswagen Golf Inkl.gps,Audi A3,Fiat 600e,Nissan Kicks (automatico) O Similar,Mercedes-benz Cla,Kia Sportage,Peugeot 2008 Or Similar,Mx 5 Cabrio,Peugeot 5008,Ford Galaxy Aut,

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for Renault Traffic 59m3,Bmw 1 Series,Alfa Romeo Giulietta,Fiat Mobi,Vw Caddy,Opel Corsa,Volkswagen Caddy,Nissan March,Transit Ft 280k,M6 Lynk 01,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Opel Grandland,Kuga Winter Tyres,Audi Q3,Toyota Corolla,Bmw 1 Series,Mercedes Eqa Eqb,Volkswagen Vento,Cadillac Ct5 Or Similar,

EUR 1250 for ,

EUR 3000 for Polestar 2,Polestar 2 Electric Car,Model Y Lr-electric,Tesla Model 3 Or Similar,Porsche Taycan,

EUR 3000 for ,

EUR 1800 for Mercedes Gls 450 Hybrid,Amg C 43,Mercedes-benz S-klasse,Mystery Car,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Kia Niro Or Similar,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

EUR 1200 for ,

EUR 2000 for ,

EUR 2200 for ,

Theft Insurance Excess differs by car model:

EUR 1250 for Nissan Sentra,Ford Tourneo,Vw Touran Tsi,

EUR 1800 for B5 Audi Rs3 Sportback,Mercedes Gls 450 Hybrid,E Class Cab,Fiat Abarth Cabrio,Mercedes-benz S-klasse,Mystery Car,

EUR 3000 for Polestar 2,Polestar 2 Electric Car,Model Y Lr-electric,

EUR 3600 for Volvo Xc90 Or Similar,Land Rover Sport (new Arrival),Porsche Panamera,Shelby Gt H Fastback,Ford Mustang Convertible,

EUR 850 for Peugeot Partner,

EUR 950 for Volkswagen Taigo,

EUR 950 for Kia Ceed,

EUR 950 for Renault Traffic 59m3,

EUR 950 for Ford Puma,

EUR 950 for Ford Focus Kombi,

EUR 950 for Opel Crossland,

EUR 950 for Volkswagen Golf Inkl.gps,

EUR 950 for Audi A3,

EUR 950 for Bmw 1 Series,

EUR 950 for Fiat 600e,

EUR 1800 for B5 Audi Rs3 Sportback,

EUR 950 for Alfa Romeo Giulietta,

EUR 950 for Fiat Mobi,

EUR 950 for Vw Caddy,

EUR 3000 for Polestar 2,

EUR 1250 for Nissan Sentra,

EUR 1500 for J Toyota Fortuner-4wd,

EUR 1500 for Ford Transit,

EUR 1150 for Polestar 2,

EUR 1500 for Mercedes V Class,

EUR 950 for Opel Corsa,

EUR 1150 for Opel Grandland,

EUR 1150 for Kuga Winter Tyres,

EUR 1150 for Audi Q3,

EUR 1150 for Nissan Kicks (automatico) O Similar,

EUR 950 for Volkswagen Caddy,

EUR 1150 for Toyota Corolla,

EUR 1150 for Mercedes-benz Cla,

EUR 1150 for Kia Sportage,

EUR 1150 for Bmw 1 Series,

EUR 1150 for Mercedes Eqa Eqb,

EUR 1150 for Peugeot 2008 Or Similar,

EUR 1500 for Genesis G70,

EUR 1500 for Mercedes E-class,

EUR 1800 for Mercedes Gls 450 Hybrid,

EUR 1800 for E Class Cab,

EUR 1500 for Denza D9,

EUR 1250 for Ford Tourneo,

EUR 1500 for Bmw 5 Series Estate,

EUR 950 for Nissan March,

EUR 950 for Transit Ft 280k,

EUR 1150 for Mx 5 Cabrio,

EUR 1500 for Audi A4 Avant,

EUR 1500 for Volvo Xc60,

EUR 1500 for Toyota Prado,

EUR 1500 for Seat Arona-4wd,

EUR 1800 for Fiat Abarth Cabrio,

EUR 1500 for 4 Series Convertible-4wd,

EUR 1500 for Genesis G70 Or Similar,

EUR 1150 for Volkswagen Vento,

EUR 1150 for Peugeot 5008,

EUR 1150 for Cadillac Ct5 Or Similar,

EUR 950 for M6 Lynk 01,

EUR 1100 for Opel Vivaro,

EUR 1250 for Vw Touran Tsi,

EUR 1150 for Ford Galaxy Aut,

EUR 3000 for Polestar 2 Electric Car,

EUR 3000 for Model Y Lr-electric,

EUR 3600 for Volvo Xc90 Or Similar,

EUR 3600 for Land Rover Sport (new Arrival),

EUR 1500 for Mercedes-benz Gle-4wd,

EUR 3600 for Porsche Panamera,

EUR 1800 for Mercedes-benz S-klasse,

EUR 3600 for Shelby Gt H Fastback,

EUR 3600 for Ford Mustang Convertible,

EUR 1800 for Mystery Car,

EUR 150 for Renault Traffic 59m3,Vw Caddy,Volkswagen Caddy,Transit Ft 280k,Mercedes Sprinter 10m3,Opel Vivaro,

EUR 150-250 for other car models.

EUR 1150 for ,

EUR 1500 for ,

EUR 950 for Renault Traffic 59m3,Bmw 1 Series,Alfa Romeo Giulietta,Fiat Mobi,Vw Caddy,Opel Corsa,Volkswagen Caddy,Nissan March,Transit Ft 280k,M6 Lynk 01,

EUR 950 for ,

EUR 1250 for Opel Crossland,Polestar 2,Opel Grandland,Kuga Winter Tyres,Audi Q3,Toyota Corolla,Bmw 1 Series,Mercedes Eqa Eqb,Volkswagen Vento,Cadillac Ct5 Or Similar,

EUR 1250 for ,

EUR 3000 for Polestar 2,Polestar 2 Electric Car,Model Y Lr-electric,Tesla Model 3 Or Similar,Porsche Taycan,

EUR 3000 for ,

EUR 1800 for Mercedes Gls 450 Hybrid,Amg C 43,Mercedes-benz S-klasse,Mystery Car,

EUR 1800 for ,

EUR 1350 for ,

EUR 1100 for ,

EUR 1600 for Kia Niro Or Similar,

EUR 850 for ,

EUR 2100 for ,

EUR 3200 for ,

EUR 5000 for ,

EUR 6000 for ,

EUR 8000 for ,

EUR 1300 for ,

EUR 1600 for ,

EUR 1700 for ,

EUR 3600 for ,

EUR 1200 for ,

EUR 2000 for ,

EUR 2200 for ,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.5 mi from Frankfurt Airport

63.1 mi from Frankfurt Hahn Airport

Railway Stations

0.1 mi from Frankfurt Central Station

3.4 mi from Offenbach (Main)-Kaiserlei Kaiserlei

3.5 mi from Eschersheim

Hotels

0.2 mi from Le Méridien Frankfurt

1.1 mi from Turm Hotel

1.6 mi from Living Hotel Frankfurt by Derag

Other Landmarks

0.6 mi from Commerzbank Tower

1 mi from Eschenheim Tower

3.6 mi from Trickfilmland

CHECK RATES

Map view of Hertz Store Location

coordinates: 50.107398 8.661919

Guest Reviews

Total points： 6.3 / 10 Average

Vehicle condition: 0.2
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.2
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Anonymous
frankfurt am main
8 /10 Very good
Reviewed: Monday, January 13, 2020
Was offered an option to upgrade to SUV (Ford KUGA 2.0) by paying EUR5 per day. Happy with the upgrade!
Read More >
Marsh Carey
Frankfurt
2 /10 Poor
Reviewed: Friday, October 23, 2015
Read More >
Arlen Tracy
Frankfurt
8 /10 Very good
Reviewed: Friday, October 16, 2015
We indeed got a Mercedes ML250. We chose the rental and return location at Frankfurt Central Station. The rental office is inside the train station. We met a kind German who accompanied us all the way to the office. The car is in the underground parking garage P3 of the train station, and the pick-up and drop-off are at the same place. We were worried about additional fees, but today we received the charge notification, which matches the order amount, so we are relieved. It's worth noting that the rental office doesn't inspect the car with you in person, so we were worried something might come up after returning home. Fortunately, all was well.
Read More >
Franklin Hoover
Frankfurt
6 /10 Average
Reviewed: Thursday, October 15, 2015
Read More >
Eileen Doherty
Frankfurt
6 /10 Average
Reviewed: Monday, September 28, 2015
Read More >
George Anthony
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, July 28, 2015
The service was excellent. Since there were no C-class cars available, they upgraded me to a Land Rover.
Read More >
Otis Joe
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, July 28, 2015
The car was very new, and the pick-up process went smoothly overall.
Read More >
Winni Law
Frankfurt
10 /10 Excellent
Reviewed: Saturday, November 22, 2014
Very convenient
Read More >
Barret Sander
Frankfurt
8 /10 Very good
Reviewed: Thursday, October 30, 2014
The service and the condition of the car were both excellent.
Read More >
Bart Ernest
Frankfurt
8 /10 Very good
Reviewed: Tuesday, August 5, 2014
The car provided by the company initially had no trunk space, but we had booked a car with a large trunk. We coordinated with AVIS to get a replacement. The car was very dirty when we first received it. After requesting a clean-up, it was much better. Overall, the experience was quite convenient.
Read More >
Eleanore Ferguson
Frankfurt
8 /10 Very good
Reviewed: Tuesday, August 5, 2014
Our car did not arrive on time as scheduled. When it finally arrived the next day, we found the trunk was too small. However, the company's staff was very responsible and arranged for a car with a larger trunk from another company, solving our problem. Their attitude was great.
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Jennifer Wood
Frankfurt
10 /10 Excellent
Reviewed: Thursday, July 31, 2014
The staff's service attitude is excellent.
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Cynthia Camp
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, June 6, 2017
Quite good
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Corey
Frankfurt
8 /10 Very good
Reviewed: Sunday, June 25, 2017
Complete mess
Read More >
Pag Christiana
Frankfurt
4 /10 Average
Reviewed: Tuesday, October 10, 2017
Read More >
Agnes Powell
Frankfurt
2 /10 Poor
Reviewed: Friday, October 13, 2017
Read More >
Renee Adolph
Frankfurt
2 /10 Poor
Reviewed: Tuesday, August 7, 2018
Read More >
Wendell Nehemiah
Frankfurt
2 /10 Poor
Reviewed: Tuesday, October 9, 2018
Read More >
Rock Mac-
Frankfurt
2 /10 Poor
Reviewed: Tuesday, August 21, 2018
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Barton Hart
Frankfurt
10 /10 Excellent
Reviewed: Tuesday, February 19, 2019
Convenient pickup process
Read More >
Ruth Moore
Frankfurt
2 /10 Poor
Reviewed: Tuesday, February 19, 2019
Read More >
Jo Carey
Frankfurt
2 /10 Poor
Reviewed: Monday, July 9, 2018
Read More >
Mabel Fielding
Frankfurt
2 /10 Poor
Reviewed: Monday, July 30, 2018
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Cleveland Simon
Frankfurt
10 /10 Excellent
Reviewed: Monday, October 1, 2018
English communication was very smooth.
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Antonio Lancelot
Frankfurt
8 /10 Very good
Reviewed: Monday, June 3, 2019
Very satisfied
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Tyrone Tobias
Frankfurt
2 /10 Poor
Reviewed: Saturday, July 13, 2019
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Doreen Barrie
Frankfurt
8 /10 Very good
Reviewed: Wednesday, September 17, 2025
Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.
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Anonymous
Frankfurt
10 /10 Excellent
Reviewed: Wednesday, August 19, 2026
Super convenient from start to finish.
Read More >