OK Mobility, Ok Fra Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

OK Mobility - Ok Fra Information, Car Rental Instructions & Policies

Address

Hugo-Eckener-Ring/Mietwagenz

Telephone

+498944397126

Pick-up Instructions

The OK Mobility - Ok Fra car rental location is in terminal

The office is located in Frankfurt Airport, only in terminal 2. Terminal 1 to Terminal 2(by shuttle bus): The shuttle bus stop is right in front of the exits in the arrival zone. The shuttle bus commutes between Terminal 1 and Terminal 2 approx. every 10 minutesand from 5:30 a.m. to 11:30 p.m. After getting off the bus, please enter the T2 building. Our counter is located in the rental car center in the "Arrival D" area. Terminal 1 to Terminal 2(by SkyLine): After your arrival in Terminal 1, please follow the signs to Departures A,B,C,Z /Terminal 2. In the T1 departure area, continue to follow the signs for T2 /SkyLine. The SkyLine is located several levels above the departure area in T1.The SkyLine runs between T1 and T2 every few minutes between 5:00 a.m. and 11:00 p.m. After arriving in T2, you will find our counter in Arrivals Area D.

Drop-off Instructions

To return the vehicle, follow the signs to Terminal 2. 200 metres before reaching the Terminal, immediately after the traffic light, turn right to enter the carpark. Vehicle return is on level U1 - parking box U 111 (same as pickup point). The OK Mobility team is available from 7am to 10pm. Before or after that time, you can park your car here and leave the key in the OK Mobility key box, situated next to the lifts (50 metres from the parking area).

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

18 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Show More Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden United Kingdom Croatia	EUR 12 per day

In the event of crossing borders to another EU country, hiring additional INTERNATIONAL (INT) coverage is established as a mandatory requirement.

Must-not:

Taking rental cars to following countries is not allowed:
Bulgaria, United Kingdom

The vehicle can only be driven in countries of the European Union, except for Bulgaria.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 900 for Peugeot 108,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 900 for Toyota Aygo X,Peugeot 108,Fiat 500,Fiat 500e,Abarth 695,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Audi A1 Sportback,Citroen C3,

EUR 1200 for Seat Leon,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot 308,

EUR 1200 for Mg Zs,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Ehs Phev,

EUR 1200 for Fiat 500c,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Peugeot Rifter Long Or Simillar,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 1800 for Seat Alhambra,Peugeot Rifter Long Or Simillar,Renault Espace 7 Seater,Peugeot 5008,Peugeot 5008,Volkswagen Caddy,Audi A3,Audi A3,Mg Marvel R,Nissan X-trail,Mg Ehs Phev,Peugeot 3008 Plug-in Hybrid,Mini Cooper Cabrio,Opel Cabrio,Vw Beetle Cc,Renault Trafic,Renault Trafic,Peugeot Traveller Long,Mercedes Benz Clase C Estate,

EUR 4000 for Mercedes Clase S,

EUR 1200 for Mercedes-benz Clase T Diesel,Opel Combo Life L,Opel Combo Life L Pmr,Mercedes Benz Citan,Citroën Berlingo,Peugeot 308 Automatic Pmr,Bmw Serie 1,Seat Leon,Mg Mg4,Bmw Serie 1,Seat Leon,Toyota Corolla,Renault Talisman,Fiat Egae,Dacia Logan,Mg Hs,Citroën C3 Aircross Automatic Pmr,Ds3 Crossback,Volkswagen T-cross,Ds3 Crossback,Mg Zs,Cupra Formentor Automatic O Similar,Fiat 500c,Volkswagen Passat,Kia Ceed Tourer,Peugeot 308,

EUR 1500 for Abarth 124,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

Theft Insurance Excess differs by car model:

EUR 900 for Peugeot 108,

EUR 900 for Fiat500,

EUR 1050 for Citroen C3,

EUR 900 for Fiat 500,

EUR 900 for Toyota Aygo X,Peugeot 108,Fiat 500,Fiat 500e,Abarth 695,Fiat500,Smart Fortwo Eq,

EUR 1100 for Opel Corsa Automatic Pmr,Mini 5 Puertas,Volkswagen Polo,Bmw I3,Audi A1 Sportback,Citroen C3,

EUR 1200 for Seat Leon,

EUR 1200 for Citroën Berlingo,

EUR 1200 for Opel Combo Life L,

EUR 1200 for Peugeot 308,

EUR 1200 for Mg Zs,

EUR 1200 for Volkswagen T-cross,

EUR 1200 for Kia Ceed Tourer,

EUR 1200 for Mg Hs,

EUR 1800 for Mg Ehs Phev,

EUR 1200 for Fiat 500c,

EUR 1800 for Vw Beetle Cc,

EUR 1800 for Opel Cabrio,

EUR 1500 for Volkswagen Caddy,

EUR 1500 for Peugeot 5008,

EUR 1500 for Renault Espace 7 Seater,

EUR 1500 for Peugeot Rifter Long Or Simillar,

EUR 1500 for Seat Alhambra,

EUR 1800 for Peugeot Traveller Long,

EUR 4000 for Mercedes Clase S,

EUR 1500 for Abarth 124,

EUR 2000 for Bmw X1,Bmw Serie 2 Gran T Ourer,Bmw Serie 5,Audi A6,Land Rover Discovery Sport,Bmw M235 Gran Coupé,Bmw Serie 4 Cabrio,Land Rover Evoque Cc,Audi A6 Avant,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 mi from Frankfurt Airport

58 mi from Frankfurt Hahn Airport

Railway Stations

6.1 mi from Frankfurt Central Station

Hotels

6.1 mi from Le Méridien Frankfurt

6.4 mi from Living Hotel Frankfurt by Derag

7.1 mi from Turm Hotel

Other Landmarks

6.6 mi from Commerzbank Tower

7 mi from Eschenheim Tower

FIND ME A CHEAP RENTAL

Map view of OK Mobility Store Location

coordinates: 50.05 8.56

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.7
Vehicle cleanliness: 0.5
Spaciousness: 0.5
Counter staff: 0.5
Pick-up location: 0.3
Drop-off location: 0.4
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

R.Connelly
Frankfurt
9 /10 Excellent
Reviewed: Friday, June 20, 2025
The car was a great fit. We got an MG SUV instead of the NISSAN and I'm glad we did. Everything worked as expected and there was a lot of room for luggage in the back. My biggest complaint is that we wanted to pick up the car 45 minutes early due to an early arrival and the rental agent wanted to charge us 50 Euros. The car was already ready to go, so I'm not sure why we'd be charged extra. He ended up reducing this fee for us and I'm grateful, but I'm not sure why we needed to be charged for such a small shift in pick up time. Additionally, I was told by the agent that I'd need a sticker (vignette) for driving across the border into Luxembourg. I spent time stopping and asking about this only to find our that this is needed only for commercial trucks. OVERALL, the pickup was easy and the entire rental experience went smoothly.
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S.HASILOGLU
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Location was very confusing. There are no sign about "Shuttles". OK Mobility does not know your COMPANY QEEQ. OK Mobility applied a surprise deposit that I have never been notified about this amount(1350 euro). It was to enforce to accept their insurance. I had to pay extra 250 euro as my credit card limit was insufficient at that time.
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Marlon William
Frankfurt
6 /10 Average
Reviewed: Friday, June 20, 2025
I bought insurance through the rental platform, but I had to deposit 2000 euros at the counter. The deposit hasn't been refunded yet. It's ridiculous.
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Merry Lawson
Frankfurt
2 /10 Poor
Reviewed: Friday, June 20, 2025
I booked a Lynk & Co 01, but they gave me an MG, and it's a manual! How can these two cars be considered the same class?
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Matt Eva
Frankfurt
2 /10 Poor
Reviewed: Friday, June 20, 2025
I bought the full insurance recommended by the rental car company, but the overseas rental company did not recognize it and forcibly charged me 205 euros for insurance, otherwise they wouldn't give me the car. When I contacted the rental car company, they said because I had signed it, they couldn't refund me. They push the insurance that isn't recognized overseas and do not resolve the issue, very disappointing.
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Penny Senior
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Good
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Sampson Noyes
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Overall satisfied
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Tracy Mary
Frankfurt
6 /10 Average
Reviewed: Friday, June 20, 2025
The waiting time was too long; I waited about 40-50 minutes to get the car.
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Perry Lytton
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Very good
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Herbert Jordan
Frankfurt
2 /10 Poor
Reviewed: Friday, June 20, 2025
Arrogant attitude
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Venus Wells
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
When returning the car, it was too dark to take clear photos, and there were indeed scratches. Please make sure to take photos in a well-lit area, not in the airport parking lot. Thankfully, after explaining to the counter staff, they helped me waive the issue.
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Calvin Joan
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Good
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Angela Perkin
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very good, quick process
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Elsa Camp
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Overall satisfied, but the staff kept pushing for insurance even though I mentioned I already had insurance from my country.
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Kent Stephens
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Excellent
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Natividad Harrison
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Satisfied
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Y.Weissbrod
Frankfurt
9 /10 Excellent
Reviewed: Friday, June 20, 2025
The car I got was MG (instead of Dacia Sandero) I ordered - which was OK. the man at counter was busy looking around at people, instead of dealing with my order... Taking the car, nobody checked the car with me, just told me to take pictures of the pai t problems I found...
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Xanthe Service
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Satisfied
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Malcolm Rutherford
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Satisfied
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Natividad Harrison
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
It was okay. I booked an Audi Q3 but got a Lynk.
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Audrey Turner
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
The rental company has very limited car options.
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Adolph Julius
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Good
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Ruth Moore
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Overall satisfied
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Clyde Abe
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The car pickup process was very easy. When returning the car, you just need to refuel it and drive it back to the same garage where you initially picked it up.
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Donna Beard
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very satisfied.
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Gloria Louisa
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Satisfied
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Crystal Constance
Frankfurt
6 /10 Average
Reviewed: Friday, June 20, 2025
The staff were okay, but the deposit of 1350 euros is really too much.
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Dora Edgeworth
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Satisfied
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Herman Milne
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The overall service was excellent.
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Isidore Augustine
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The staff was very enthusiastic and quite handsome.
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Alva Dupont
Frankfurt
4 /10 Average
Reviewed: Friday, June 20, 2025
Arrived early, but couldn't pick up the car early unless paying extra. No flexibility or human touch. Additional fees are required to travel to other neighboring countries.
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Joshua Stone
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The service was good.
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Keith Reynolds
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
Overall satisfied, the staff were very patient. However, it was not ideal that the unavailability of the specific car model was not communicated in advance.
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Nora Keats
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very satisfied
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Wayne Franklin
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Very good, easy to locate the car pickup point.
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June MacMillan
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
The overall efficiency was very high, and the Golf was upgraded to an Audi.
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Willie Haggai
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
The only issue was that the car I received had a damaged windshield.
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Regina Green
Frankfurt
10 /10 Excellent
Reviewed: Friday, June 20, 2025
Excellent
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Jeff Cronin
Frankfurt
8 /10 Very good
Reviewed: Friday, June 20, 2025
The car is relatively old, and the interior is not clean or tidy enough.
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