HERTZ CAR RENTAL REVIEWS IN SWITZERLAND

The car was very new, the staff were friendly, and the explanations were clear.

The car was very new, even better than expected.

Excellent, always a reliable car rental partner!

Excellent service.

It's okay.

Extremely satisfied! It was my first time renting a car abroad, and the overall experience was fantastic. The service was attentive, the process simple, and the car was in excellent condition. The store even upgraded the vehicle model!

Fast service, no hidden charges, no upselling.

Satisfied

Excellent service! The staff member was incredibly kind and had a great attitude. She spoke English fluently throughout the entire process and was very polite while guiding us. Additionally, she didn't charge me for the highway sticker.

The car was in excellent condition, and the staff at the counter were friendly and helpful! Highly recommended.

Very satisfied

The attitude of the female receptionist was average, but everything else was fine.

The car was in excellent condition, the service was great, and the process was quick!

Very satisfied, the car is in great condition and very easy to drive.

Overall satisfaction.

The overall service remains excellent, no upsell, and they provided a free upgrade to a hybrid car.

Very good service. Especially when we returned the car an hour late, they didn't charge us for an extra day. Originally, we reserved a Polo, but they upgraded us to a high-end EV version of the Yaris instead, which included features like lane departure warning, emergency collision avoidance, and a rearview camera. The car was also easy to drive, though on the last day the tire pressure was low, so we went to a gas station and refilled it ourselves.

Very satisfied with the brand-new hybrid Mercedes-Benz C-Class wagon.

Pick-up process was convenient, staff attitude was good. However, I rented a BMW X3 but was provided with a Mercedes GLC300de. The vehicle was relatively new, with less than 10,000 kilometers on the odometer, but the trunk was quite small, only able to fit three small suitcases. The return process was swift; the inspection staff simply walked around the vehicle and said everything was fine, and the deposit was refunded within an hour. A reminder for everyone: Swiss roads can be quite tricky. They are narrow, have sharp bends, and drivers tend to go fast and aggressively. There are many speed limits, restrictions, and mobile cameras enforcing them, with frequent incidents of concealed enforcement. Self-driving tours may not be very friendly here. Road restrictions change quickly and often, so it's crucial to drive carefully.

The service was excellent. The originally booked BMW 5 Series broke down, and they initially offered me a BMW 3 Series. After I expressed my dissatisfaction, they upgraded me to a Lexus RX450 SUV with only 1,880 kilometers driven.