CAR RENTAL REVIEWS ON HERTZ IN ZURICH

Very satisfied

The car was very new, even better than expected.

Very satisfied.

Not bad, you need to pay a 750 Swiss Franc deposit when renting the car.

It's okay.

Extremely satisfied! It was my first time renting a car abroad, and the overall experience was fantastic. The service was attentive, the process simple, and the car was in excellent condition. The store even upgraded the vehicle model!

Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes.

Excellent service

Satisfied, the car is relatively new with only 28,000 kilometers on it. The condition of the car is good, and it's easy to drive.

Satisfied

The attitude of the female receptionist was average, but everything else was fine.

The car was in excellent condition, the service was great, and the process was quick!

Very satisfied, the car is in great condition and very easy to drive.

Very satisfied, both pickup and dropoff were very smooth.

Very satisfied, convenient and quick.

Overall, it's okay and satisfactory.

Car was different but good

Good

Very satisfied with the brand-new hybrid Mercedes-Benz C-Class wagon.

Pick-up process was convenient, staff attitude was good. However, I rented a BMW X3 but was provided with a Mercedes GLC300de. The vehicle was relatively new, with less than 10,000 kilometers on the odometer, but the trunk was quite small, only able to fit three small suitcases. The return process was swift; the inspection staff simply walked around the vehicle and said everything was fine, and the deposit was refunded within an hour. A reminder for everyone: Swiss roads can be quite tricky. They are narrow, have sharp bends, and drivers tend to go fast and aggressively. There are many speed limits, restrictions, and mobile cameras enforcing them, with frequent incidents of concealed enforcement. Self-driving tours may not be very friendly here. Road restrictions change quickly and often, so it's crucial to drive carefully.

The service was excellent. The originally booked BMW 5 Series broke down, and they initially offered me a BMW 3 Series. After I expressed my dissatisfaction, they upgraded me to a Lexus RX450 SUV with only 1,880 kilometers driven.