Hertz, Zurich Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Zurich Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT,8060 ZURICH KLOTEN,8058,CH

Telephone

+41447321395

Pick-up Instructions

The Hertz - Zurich Airport car rental location is in terminal

You can walk to the counter of Hertz - Zurich Airport car rental.

From Arrival 1 take the direction Mietwagen / Car Re ntal and follow the sign. From Arrival 2 take the direction Mietwagen / Car Rental.Take the last sign and follow it until our location.Continue to follow the sign Mietwagen / Car Rental. There are a lot of more signs coming like this with direction to our location.Continue to follow the sign Mietwagen / Car Rental.

Drop-off Instructions

From all directions take the exit FLUGHAFEN (Airport) and follow the signs Entering P3 keep the left lane. BEFORE THE BARRIERS take the slipway on the left and follow the Hertz-signs.Follow the signs RENTAL CAR RETURN and, if possible directly at shown lane. Keep the LEFT LANE. EXIT LEVEL 2 and follow the Hertz-signs until the return area of Hertz (last check in on the right). Google map link: https://maps.app.goo.gl/xwXkWJNm37antg6n8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes A, Extraordinary (bmw X5), Volvo Xc90, Volvo S60 A4 Perf Volvo S90, Mercedes E Class, Toyota Fortuner, Bmw 5 Series

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CHF 25.03/day

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

To be confirmed

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Show More Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Vatican City State The Republic of San Marino Croatia Netherlands Belgium Monaco Slovakia Norway Denmark Sweden Austria	CHF 32.43 per rental

European Union residents driving into Austria for 8 days or more, please contact your Reservation Centre. The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Renault Talisman Volvo V90 Volvo S60 A4 Perf Volvo S90 Vw Vento Ford Everest-4wd Mercedes C-class Show More Renault Talisman Volvo V90 Volvo S60 A4 Perf Volvo S90 Vw Vento Ford Everest-4wd Mercedes C-class 5 Series Mercedes Vito Toyota Landcruiser--4wd Mercedes E Class	Italy Czech Republic Poland Hungary Croatia Slovakia Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Ora Funky Cat,Volkswagen T-cross,Hyundai Hb20 Mt,Opel Crossland,Seat Leon St,Seat Leon Sportstourer,Jeep Renegade,Compact Elite,Opel Corsa,Nissan Sunny Automatic Or Similar,Renault Clio,Peugeot 508,Ch R Matic,Volkswgen Touran,Fiat 500e,Toyota Aygo,

CHF 3000 for Nissan E Nv200,Volkswagen Id3,Mercedes A Class,Fiat Doblo Cargo-diesel,Mini Cooper Convertible,Toyota Highlander-4wd,Toyota Alphard,Hyundai Creta Automatic Or Similar,Mercedes-benz Evito,Peugeot 5008 5+2 Seats,Kia Ev6-electric,Ford Kuga 4x4--4wd,Citroen C5 X,Ford Kuga 4x4-4wd,Audi Q3,Ford S-max,

CHF 5000 for Mini Cooper Cabrio,Mercedes A,Mitsubishi Pajero Sport,Renault Talisman,Tray With Gates-diesel,Transit 350 Lwb-diesel,Bmw Ix,Mercedes Eqv-electric-4wd,Benz Vito 4x4--4wd,Volvo V90,Volvo S60 A4 Perf Volvo S90,Vw Vento,Volvo Xc90,Ford Everest-4wd,5 Series,Toyota Fortuner,Mercedes Vito,Eqb 250 Ev,Mercedes E Class,Lexus Rx-hybrid,Extraordinary (bmw X5),

CHF 2750 for Ora Funky Cat,

CHF 2750 for Volkswagen T-cross,

CHF 2750 for Hyundai Hb20 Mt,

CHF 3300 for Nissan E Nv200,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Seat Leon St,

CHF 2750 for Seat Leon Sportstourer,

CHF 2750 for Jeep Renegade,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Compact Elite,

CHF 2750 for Opel Corsa,

CHF 2750 for Nissan Sunny Automatic Or Similar,

CHF 2750 for Renault Clio,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Mini Cooper Convertible,

CHF 3300 for Toyota Highlander-4wd,

CHF 3300 for Toyota Alphard,

CHF 5500 for Renault Talisman,

CHF 3300 for Hyundai Creta Automatic Or Similar,

CHF 3300 for Peugeot 508,

CHF 3300 for Mercedes-benz Evito,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Ch R Matic,

CHF 3300 for Volkswgen Touran,

CHF 3300 for Peugeot 5008 5+2 Seats,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Volvo V90,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Toyota Aygo,

CHF 5500 for Vw Vento,

CHF 5500 for Ford Everest-4wd,

CHF 5500 for 5 Series,

CHF 5500 for Toyota Fortuner,

CHF 3300 for Kia Ev6-electric,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Mercedes Vito,

CHF 3300 for Citroen C5 X,

CHF 3300 for Ford Kuga 4x4-4wd,

CHF 3300 for Eqb 250 Ev,

CHF 3300 for Audi Q3,

CHF 5500 for Ford S-max,

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

Theft Insurance Excess differs by car model:

CHF 2750 for Ora Funky Cat,

CHF 2750 for Volkswagen T-cross,

CHF 2750 for Hyundai Hb20 Mt,

CHF 3300 for Nissan E Nv200,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini Cooper Cabrio,

CHF 2750 for Seat Leon St,

CHF 2750 for Seat Leon Sportstourer,

CHF 2750 for Jeep Renegade,

CHF 3300 for Volkswagen Id3,

CHF 3300 for Mercedes A Class,

CHF 2500 for Compact Elite,

CHF 2750 for Opel Corsa,

CHF 2750 for Nissan Sunny Automatic Or Similar,

CHF 2750 for Renault Clio,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Mini Cooper Convertible,

CHF 3300 for Toyota Highlander-4wd,

CHF 3300 for Toyota Alphard,

CHF 5500 for Renault Talisman,

CHF 3300 for Hyundai Creta Automatic Or Similar,

CHF 3300 for Peugeot 508,

CHF 3300 for Mercedes-benz Evito,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Ch R Matic,

CHF 3300 for Volkswgen Touran,

CHF 3300 for Peugeot 5008 5+2 Seats,

CHF 5500 for Bmw Ix,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Benz Vito 4x4--4wd,

CHF 5500 for Volvo V90,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e,

CHF 2750 for Toyota Aygo,

CHF 5500 for Vw Vento,

CHF 5500 for Ford Everest-4wd,

CHF 5500 for 5 Series,

CHF 5500 for Toyota Fortuner,

CHF 3300 for Kia Ev6-electric,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Mercedes Vito,

CHF 3300 for Citroen C5 X,

CHF 3300 for Ford Kuga 4x4-4wd,

CHF 3300 for Eqb 250 Ev,

CHF 3300 for Audi Q3,

CHF 5500 for Ford S-max,

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

Third Party Liability Insurance Excess:

CHF 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Zurich Airport

Railway Stations

5 mi from Main Railway Station Zurich

5.7 mi from Zurich Stadelhofen

Hotels

2.3 mi from ibis Zurich Messe-Airport

4.9 mi from Bristol Hotel

Other Landmarks

5.6 mi from Paradeplatz

5.7 mi from Bellevueplatz

5.8 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 47.447794 8.568437

Location Images

Guest Reviews

Total points： 8.9 / 10 Very good

Vehicle condition: 0.3
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.3
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Popovich
Zurich
6.3 /10 Average
Reviewed: Wednesday, August 6, 2025
No one answered the phone to change the reservation. There was no option to change it online.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.
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SwissIT
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures
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Ethel Conan
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The location is in the parking building at Zurich Airport, making pickup and drop-off very easy. I booked a MONDEO, but got a new Subaru Outback with only 450 kilometers.
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Channing Dick
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The staff at the store were very enthusiastic, but making us wait on-site for two hours until the scheduled pickup time was really frustrating.
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Elma Ferdinand
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
The service was very attentive and nice, but I was very dissatisfied with the car model! I booked a Volvo V40, but ended up with a Hyundai i30 at the same price! When I asked the store, they just said it's the same price and class, no exchange allowed.
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Joseph Pater
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Extremely satisfied
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Rachel Lucia
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The vehicle was very new and in good condition, service was quick. However, there were no BMW 3 Series cars available in the group we booked, and the station wagon's trunk was relatively small.
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Milo Ruth
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The service was excellent, but the pick-up process was a bit slow, probably due to the number of people.
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Marsh Price
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Generally satisfied, but the vehicle provided was different from what we reserved. We booked a Ford MPV with 7 seats, but got a Mercedes Vito with 9 seats. It was much larger and no reason was given. We didn't bother asking when we saw the car.
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Tabitha Webster
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Everything else was good, but picking up the car involved a long wait in line.
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Murray Isaac
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The service was enthusiastic and attentive.
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Sheila Warren
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Leopold Chapman
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
The car wasn't there when I arrived, waited a long time, no upgrades were made, and there was no Chinese navigation.
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Mabel Fielding
Zurich
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
Hertz at the Swiss airport is a deceitful company. They gave me a good car, but imposed a huge penalty after use. I rented for 2 days, and the rental fee was only around 900 rubles, but the penalty was 5000 rubles for minor, nearly invisible issues, with no standardized comments. They charged my visa directly! Don’t rent a Hertz car in Europe anymore; they are completely deceitful and dishonest!
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Raymond Moulton
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Good
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Zoe Charles
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Quick pick-up and return, charged a pre-authorization of 199 CHF, and an additional 99 CHF for an extra driver. The second day of renting, driving from Zurich to Milan, my luggage was stolen from the trunk. Overall experience was bad, especially since I had locked the car, but the items were still stolen without breaking the windows. Very puzzled.
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Rita Galsworthy
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Hertz is a big, reliable company. The car pickup and return process was very quick.
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Violet Haggai
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Simple procedures
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Maria Felix
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Overall, very good!
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Roxanne Bacon
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Overall okay
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Theobald Chapman
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good
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Beacher Leigh
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
We arrived early to try picking up the car. Initially, they told us there were no cars available and asked us to come back at the scheduled time. Later, they informed us that a car was available, and we managed to get it about an hour early. The return time remained the same as in the original booking. We found out later that this extra hour was crucial; otherwise, we would have been charged for an entire extra day! Also, the booked model was not available, so they upgraded us to a different, brand new car with a navigation system.
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Morgan Tony
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
The X1 I rented didn’t come with a spare tire or a temporary parking warning sign. Aren’t these standard? Asking was useless as they simply don’t provide them.
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Isaac Wallis
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Everything went smoothly.
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Winni Law
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
Too many people in line
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Mona Lou(ie)
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
It's hard to rate. I had a lot of luggage, so I specifically rented a Peugeot 3008. Upon arrival, I was told they provided a similar model, a small BMW. The trunk was extremely small. I requested a larger trunk but was told there was no car of the same size available, and I had to pay extra. I ended up paying 150 francs more for a Honda, which was quite disheartening.
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Oswald Norris
Zurich
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
When picking up the car, the counter staff told me that the vehicle had no damage or scratches, and any scratch smaller than 2.5 cm would not be recorded. I only checked the body at pick-up and did not pay attention to the wheels and tires. Upon return, the staff claimed there were scratches on the front right wheel and demanded compensation without measuring, simply taking a photo and charging 350 Swiss Francs for repair plus 90 Swiss Francs for labor. I refused to sign, but was told the charge would proceed regardless. I'm disputing this with Hertz customer service. 1. The pick-up staff's guidance was insufficient and potentially misleading regarding scratches under 2.5 cm. 2. The return staff did not measure the length and insisted on the charge. Their latest response is to measure and photograph after the next rental. How can I be sure the damage wasn't caused by the next renter? 3. I cannot ascertain if the damage was pre-existing or caused during my rental. 4. Hertz did not provide specific scratch definitions or compensation terms. There is no official documentation clarifying whether this scratch requires compensation or detailing the cost.
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Vic Tobias
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Switzerland truly is the pinnacle of human civilization. The entire process was completed in 10 minutes, and the experience was excellent. I booked a 3 series but got a free upgrade to a GLE. Compared to Italy, well...
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Fanny Gibbon
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Pretty good
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Jack Roy
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The car rental procedures are simple, no upselling, and every fee is explained clearly. The car is new (less than a year old).
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Rex Mike
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Anna Zechariah
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Hertz offers reliable service.
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Veronica Defoe
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The queue at the counter was quite slow, everything else was fine. They are now clear that extra insurance is not needed.
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Mona Lou(ie)
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied. We originally booked a Mercedes A-Class and were worried that our three large suitcases wouldn't fit. However, Hertz upgraded us to a Volvo SUV with ample capacity.
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Lynn Partridge
Zurich
6 /10 Average
Reviewed: Wednesday, August 6, 2025
It's okay. Their service quality is not necessarily better than domestic rental companies.
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Lester Melville
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
As expected from a large company, the process was professional, the vehicle was relatively new, and the condition of the car was clearly confirmed via email.
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Gavin Dora
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Miriam Lily
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good. I'm a regular customer.
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Diana Coverdale
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Quite good, the process is convenient.
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Ogden Gard(i)ner
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Excellent
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Kennedy Samson
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Vivian Ezekiel
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The German-style English was exhausting
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Theresa Needham
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Sid Lindsay
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Satisfied.
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Dave Winifred
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Overall, it's acceptable.
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Madge Walter
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Great, the staff are friendly!
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Isabel Grace
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good, the reminders on the app are very thorough
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Adela Quiller
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The car was new with good condition, and the service was excellent. The pickup and return were convenient. The only drawback is that the price was a bit high during peak season. I'll definitely come back when the prices are more reasonable.
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Albert Irving
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Smiled through the entire process
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Harley Marcellus
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied
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Xaviera Swift
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Excellent!
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Merry Lawson
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Great service, felt the familiar Hertz experience
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Charlotte Birrell
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Poppy Sidney
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Alva Dupont
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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A.Prasad
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Car was different but good
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Cornelius Gill
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
It's quite easy to find.
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Harlan Isaiah
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Eunice Hodge
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good.
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Roberta Walton
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Hertz was excellent and very efficient.
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Elijah Belloc
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied
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Ferdinand Bart
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Excellent service.
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Angelo Woolf
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The staff at the Hertz branch at Zurich Airport were super friendly. Although they didn’t provide the car we reserved, the first car they gave us was too small to fit our luggage. So we paid an extra 100 Swiss francs to switch to a larger one.
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Candice Newman
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Convenient and efficient.
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Hyman Wilde
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Louise Rosalind
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Friendly and patient attitude.
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Burgess Bowen
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Easy to locate, straightforward procedures, no upselling of insurance, and quick return process.
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Dave Winifred
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Apart from giving us a slightly cheaper car model, everything else was fine. Originally we rented a Jeep, but they replaced it with a Peugeot 308. We didn't want to go back to change it because it was inconvenient.
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Emily Cowper
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Very satisfied.
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Elaine Burns
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
No promotion of insurance or other services; they only provided comprehensive insurance when I actively requested it.
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Selena Katharine
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Fanny Gibbon
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
They will probably inform you that the car you wanted is no longer available.
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Denise Robin
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Hertz is one of the most well-known car rental companies in Europe. The car was very new, with only 6000 km on it, and came equipped with Bluetooth, a touchscreen, and a rearview camera. The staff member at the return point was very handsome and polite, probably the friendliest Swiss person we encountered throughout the trip.
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Yehudi Back
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Pretty good
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Kama Boswell
Zurich
4 /10 Average
Reviewed: Wednesday, August 6, 2025
First, the car provided was not a Volvo C40, but a Toyota SUV. They said it belongs to the same group. I had no choice but to accept it due to my travel plans. The key issue was that the Toyota had three minor scratches, and I had to record a video to avoid being blamed for them when returning the car. Second, they requested the car be returned with a 75% charge, which was only mentioned verbally. I think this is unreasonable; since they charged a 70 CHF deposit, they could deduct it from there. Driving from the city center to the airport and still maintaining 75% charge is extremely difficult. These are the aspects I was dissatisfied with regarding Hertz in Zurich. However, when I returned the car at their Geneva branch, there were no issues. The car's battery wasn’t at 75%, which is practically impossible to achieve, but the staff in Geneva were polite and said everything was good.
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Beverly Locke
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Hertz is considered a major brand in the area, so there’s generally no worry about being scammed. However, if you didn’t purchase full coverage, it’s still a good idea to carefully inspect the car before driving.
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Ron Saul
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied! Even though the plane was delayed past the rental office's closing time, staff still helped us complete the process. Great service!
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Marshall Nora
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Everything went smoothly.
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Keith Wyld(e)
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Amazing, cheap, and fast.
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Tess Obadiah
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Overall, pretty good. The cars are very new, with just over 9,000 kilometers. Avoid choosing electric cars as charging is inconvenient.
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Sarah Whyet
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
They provided a brand-new Smart #1 Brabus for me to use, which was a great experience.
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Tiffany Emma
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The car was quite new overall, the service was good, and there were no hidden charges.
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Oscar Evelina
Zurich
2 /10 Poor
Reviewed: Wednesday, August 6, 2025
The front desk service attitude was very poor, their English was bad and unclear. They were very friendly to foreigners but showed a cold attitude towards Asian faces.
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Hyman Wilde
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied, the car was great.
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Owen Thorndike
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The service was excellent!
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Alexia Reade
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied.
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Edwina Bloor
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
I had a great car rental experience during my self-drive trip in Switzerland. First of all, the car rental company's service was very professional. The process from pick-up to drop-off was smooth, the vehicle was clean and tidy, and although the performance was average and felt a bit underpowered on mountain roads, there’s nothing to complain about. After all, you get what you pay for. The staff was also very friendly and efficient, making the whole pick-up process very simple.
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Florence Bronte
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied.
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Truman Colclough
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The staff at the reception were very polite and helpful.
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Cynthia Clemens
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good and efficient. This time, the staff gave me a choice and allowed me to pick a slightly lower grade car while including insurance for a second driver. In the end, I chose this car model. The car was very new, having only been driven 2,000 kilometers, and it had GPS.
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Richard Wesley
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good and efficient. This time, the staff at the store provided me with multiple options, including the choice of a slightly lower-grade car and offering free insurance for a second driver. I ultimately chose this car model. The car is very new, with only 2,000 kilometers on it and equipped with GPS.
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Jo Bessie
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
It's a large company with good car conditions and a clear service process.
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Eugene Priestley
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
It's a big company, the car condition is quite good, and the service process is clear.
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Jill Morrison
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very good.
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Nathan Thomson
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Booked several months in advance, but the reserved car was unavailable. Luckily, we got a Mini Cooper in excellent condition. In Switzerland, you don't need a large car, and this one was perfect.
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Samuel Woolley
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Good
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Julie Richard
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
The car pickup process was relatively smooth, but the staff at the Zurich counter clearly had a much worse attitude towards people of color.
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Ternence Theresa
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied
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Judith Gracie
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied
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Florence Bronte
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes.
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Marlon William
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied, both pickup and dropoff were very smooth.
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Arvin Ben
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Overall, it's okay and satisfactory.
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Sidney Zimmerman
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Not bad, you need to pay a 750 Swiss Franc deposit when renting the car.
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Jodie Vaughan
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Very satisfied.
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Ronald Augustus
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Satisfied
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Rosalind Black
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
The car was very new, even better than expected.
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Tiffany Carl
Zurich
10 /10 Excellent
Reviewed: Wednesday, August 6, 2025
Amazing experience!
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Colby
Zurich
8 /10 Very good
Reviewed: Wednesday, August 6, 2025
Not bad.
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