I had a great car rental experience during my self-drive trip in Switzerland. First of all, the car rental company's service was very professional. The process from pick-up to drop-off was smooth, the vehicle was clean and tidy, and although the performance was average and felt a bit underpowered on mountain roads, there’s nothing to complain about. After all, you get what you pay for. The staff was also very friendly and efficient, making the whole pick-up process very simple.

Hertz is one of the most well-known car rental companies in Europe. The car was very new, with only 6000 km on it, and came equipped with Bluetooth, a touchscreen, and a rearview camera. The staff member at the return point was very handsome and polite, probably the friendliest Swiss person we encountered throughout the trip.

Overall, it's acceptable.

Hertz offers reliable service.

The staff at the store were very enthusiastic, but making us wait on-site for two hours until the scheduled pickup time was really frustrating.