LOCAUTO CAR RENTAL REVIEWS

Located inside the train station, very convenient.

The car was good, and the pickup process went smoothly. The staff were polite. Due to changes in my itinerary, I had to change the drop-off location, and the fee was reasonable at 80 euros. Overall, a very good experience. Reminder: Traveling from Switzerland to Italy on Fridays may result in traffic jams, so plan your time accordingly.

Not bad.

I really like this company. They come across as very professional and careful, the cars are all in excellent condition, and they handle any issues really well.

The whole pick-up and drop-off process was super smooth, I’d definitely book with them again next time.

Very easy to locate. First of all, the airport is not large, and just outside the door in the nearby building is the car rental hall with several brands clearly marked. The staff were very welcoming. Having been to Europe several times, I must say the young lady who assisted us this time was genuinely very nice. After completing the paperwork, the parking lot is directly in the building's upper level. The person assisting in the parking lot was also a young lady, which is not common in my many car rental experiences in Europe—it’s usually older men or women. The local Italian young people provide good service. We weren’t too keen on the car they initially offered, but they allowed us to choose another car of the same class on the spot. The car’s condition was excellent.

The staff at this branch are friendly and professional, straight to the point with a positive attitude.

Pickup was convenient, but the fuel tank wasn't full. I forgot to take a photo, so I refilled it before returning the car. Also, the car didn't have windshield washer fluid, but thankfully, I didn't need it during the trip.

The staff at the rental company will try to promote services like prepaid fuel and insurance. After informing them that I've already purchased insurance online, they didn't push further. The car provided wasn't the exact one I booked, but it was of a similar size. Cars in Europe are generally quite small. When I picked up the car, I felt the fuel tank wasn't completely full and was about 1/10th short, but I couldn't be bothered to argue and just drove off. Returning the car was straightforward—just fill the tank completely. The car had some scratches or dents beforehand, which were all noted with pictures on the tablet, making the return process very smooth.

Picking up and returning the car was super convenient, and they even upgraded the car for free. Just waiting to confirm if there will be any unreasonable charges.

The service attitude was good, communication went smoothly, and there was no pressure to buy insurance. However, the efficiency was slightly low (perhaps it's a common issue in Europe...).

Pick-up was super quick and efficient. We actually got a newer, upgraded car than the one we booked online. The car was in excellent condition, very fuel-efficient, and really easy to drive with strong power and stable handling. The staff were friendly with no hard selling at all. Both pick-up and return were hassle-free – just hand over the keys and you’re done. The parking area is spacious, very close to the station, and easy to find with Google Maps.

Very satisfied with the whole experience.

Pretty good.

The counter is located within the airport and shared with several car rental companies; you need to take a number and wait in line.

I'll definitely book with them again next time.

The location is clear.

The best part about this car rental was that there were no sales pitches, and the staff were quite laid-back.

Very good.

Had to wait a bit but it was totally fine – the two guys in front of me from Pakistan were just taking ages, it wasn’t the counter staff’s fault.