ADDCAR RENTAL CAR RENTAL REVIEWS

The rental company’s service was really good, and the pick-up and drop-off were handled smoothly.

Satisfied

The staff at the rental office clearly explained questions about car usage and the deposit. The card pre-authorization amount is slightly higher, which covers the deductible. Upon returning the vehicle, any outstanding toll fees or traffic violations will be deducted, and the remaining pre-authorization amount will be released after some time. Overall, the car's performance was sufficient for basic use. The pick-up and drop-off processes were quick and smooth, without any waiting. The rental prices were reasonable, and booking in advance made it more affordable. Highly recommended.

Excellent

Very good, easy to pick up the car.

Super convenient from start to finish – easy pickup, smooth car swap, and drop-off right at our door.

The service is decent.

Pretty good, the pickup and drop-off processes were very quick. I just don't know when the deposit will be refunded.

It's okay.

After arriving at the airport, you call the car rental company, and they pick you up in about five minutes. It's approximately an 8-minute drive to the rental location. With an international driver's license, the process is straightforward—they don't even try to upsell you insurance. I personally requested full coverage, and they directly waived the deposit. You just take the keys and can start driving. When returning the car, you only need to hand over the keys, and they will take you back to the airport.

Satisfied

Service was pretty good overall. If their English was a bit more fluent, communication would have been absolutely smooth with no issues at all.

Excellent service and experience.

The staff at the rental company were really friendly and did a very thorough job checking the car. I told him I’d already bought full insurance and he didn’t push anything else, which I appreciated. The only downside was the fuel level was really low when I picked up the car, so I had to go fill it up myself.
Everything during the rental went smoothly with no issues. Returning the car was easy too — they checked it, said everything was fine, and I signed the paperwork and left.
One question: I paid the deposit with a credit card, how long does it usually take for the refund to show up?

The rental company waited at the agreed time and didn’t try to upsell anything, which I really appreciated. Crossing into Latvia and Lithuania cost an extra €100, which felt a bit steep. The car itself was on the older side and the tires were quite worn—really time for a replacement.

The service was excellent, and the price was reasonable. The rental office is a few kilometers away from the airport. After calling them, they quickly came to pick us up. The staff on-site were very friendly. When returning the car, it was raining heavily. Despite the rain, they swiftly completed the inspection and took us to the airport. If I visit again, I will still rent from them.

The staff at the counter were really nice and super patient.

Easy to find, quick paperwork, and almost no waiting in line.