The staff were all very polite. Although they repeatedly emphasized that choosing not to buy their insurance would require a high deposit, they performed very detailed checks during pick-up and drop-off. It's recommended to consider purchasing the rental company's insurance, as local road conditions are not great and traffic congestion is severe.
The only thing that I didn’t like I was asked either to book 2400 Euros in my credit card which I didn’t have or buy another insurance on top of the AXA insurance I purchased earlier which I was charged around 160 Euros.
During return, the staff insist that I must sign a blank form for damage before inspecting the car. It is like signing off a blank cheque without both parties going through checking the car
Rather dodgy sales pitch on the extra insurance but unfortunately this is normal in a lot of places. They were quick to help with a tyre pressure light on the car and were friendly, especially on drop-off. Another thing I didn't like was that you have to pay the deposit and everything else on the same credit card - resulting in unnecesssary fees for the customer. Additionally, I was asked to clean the car before drop-off - this is for the purposes of inspecting for damages on return, so don't worry about paying for and spending time on a full wash. Overall it was a good car and decent experience.
They examined the car with a microscope on returning the car and charged me 240 Euro for 2 small scratches on the Front and rear bumpers that I'm not sure didn't not exist on pickup
Vehicle was as described and in a very good condition. The pick up and drop off process was smooth and quick.
About QEEQ:10.0/10
I use qeeq a lot because it's easy to compare between different rental agencies including the smaller independent agencies. Price wise I've also always found qeeq to be cheaper than others for a comparable car rental. Also, there are coupons that can be used.
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