Dollar very poor

Overall service was good, recommended upgrading to a better car model and using the ETC service.

When I showed up at the counter the whole booking changed. No good

High efficiency

This car rental company engages in fraudulent practices. Fellow travelers, stay away!!! 1. When placing an order, I chose the option to pick up the car with a full tank and return it with a full tank. However, the company slyly added an FPO (Fuel Purchase Option) charge of $81.57 without clear communication. This $81.57 is almost the same as the $81.56 mentioned in the prepaid car rental agreement. By the way, when I picked up the car in San Francisco on 6-5, the fuel gauge was not completely full, but I let it slide. I returned the car in Los Angeles with a full tank on 6-12. 2. In the prepaid car rental order, I was informed that the one-way drop-off fee would be $81.56, but it turned out that the actual one-way fee was $75, and the FPO charge was $81.57.

Collection was over 1hr, and drop off was easy but I was overcharged for something I am now waiting to hear from. When collected car, was not clean inside, could do with a better clean next time .

All ok fast respond !