Dollar very poor

The service process was very organized. There was hardly any queue. The rental company recommended the EZPass in-state toll package, but it turned out to be unnecessary. We didn't travel that much, and part of it was out-of-state tolls not covered by the package. If you don't choose this package, you might actually spend less.

The car pickup process is convenient and fast!

It was my first time renting a car, and it felt great. The staff at Dollar were very patient in explaining things to me, even though my English isn't very good; they spoke slowly. The car was in great condition and drove very well. Returning the car was also super quick and convenient. When we arrived at the Dollar location in Las Vegas, we noticed that Dollar had many more customers compared to other companies, which had no one at their counters. It left an impression on my husband that this company must be good to have so many people choosing it.

Service is acceptable.

Although there were no cars that were booked available, we were upgraded at no extra costs. Great service