Very satisfied, the Peugeot 208 driving experience was excellent

Excellent

Excellent

All great, smooth check in, didn't have to wait more than a few minutes, before somebody came to the desk, as there was nobody there. Also the lady did not push us to take their insurance, which was amazing. Price was quite expensive, so not a very good value for money. Car was in a very good condition, almost brand new.

I found the excess protection insurance quite expensive, almost £100 for a week, on top of the £410 car rental. It's true that you have peace of mind, if you take it, but was too much. I was a bit stressed, but never ever had any incident with a rental car.

I arrived in Venice at 10:15 pm and the employee at the pick up told me that, had I arrived after 11:00pm, I would have been charged of 45 Euros, a penalty that is not mentioned in the contract "since it doesn't happen often"! This is a very serious and unfair violation of a correct communication to the customers. I am not questioning the choice of the company about charging extra money for late evening pick-ups, I am greatly disappointed that the company doesn't mention it in the contract. I can't accept this way of behaving, I am not going to recommend Sicily by car if this lack of communication doesn't change.

Great team on teh desk. Gave me a new car and upgraded me. Really great service.

All good apart from th annoyance of having to print out a voucher that I didn't need anyway. It would be better if you could confirm that the voucher was not needed or can be stored on the app/phone.