The collection parking area was dark as we collected in the night so we have some difficulty to inspect the car.

QEEQ actually refund us some money for the price drop and we were very impressed as well as happy.

The staff at the counter was very stressed, dry and unhelpful. But he rental went smooth, they were efficient

Almost not nagging at all on the subject of upgrade or additional insurance. However takes a long time when you are supposed to just sign and get keys. No option to prepay gas is unpractical as it is very stressful to fuel by airport in naples upon returning

The lady at the counter was very rude and she was acting like she was doing us a favor.

Great car for the value. My only complaint is that at time of pickup staff would not take no for not wanting additional insurance. They added on even after me telling them I did not want several times. At that time it was already a long time and I just wanted to get the car and go on my way that I didn't want to spend another 30 min waiting for them to reverse the charge on my credit card.