Very good.

No hidden charges and no sales pitches. The wait time was a bit long—over an hour—but that's understandable since there were likely many flights arriving at the same time. I booked a Corolla, but when choosing the car, there were actually SUVs available. To save on fuel and for safety, I opted for the Altima, which can be considered an upgrade. The return process was very efficient; while we were moving our luggage, the staff member had already completed the inspection and sent the final bill to my email.

Satisfied

Awful customer service we got to the counter and they simply told us we didn’t have any cars they didn’t help us find another car they didn’t offer us a replacement we were left in an unknown city on our own