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Live chat Email us Service Code: 8455488125
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Reviewed: Wed, May 29, 2019
About Hertz: 2.0 /10
The car I got at Rome Airport needed AdBlue. I had never driven such a car before, so I didn't know it needed AdBlue. The car was almost out of AdBlue and no one told me. It gave warnings as soon as I left Rome. I had to find a repair shop and added ten liters to fill it up. The most frustrating thing was when I told the staff at the Venice Train Station branch, they just said 'it's no big deal'! Unbelievable!

Relevant Reviews on Hertz in Italy

Simon Gibson

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Reviewed: Wed, Feb 21, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Isaac Leigh

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Reviewed: Sat, Nov 26, 2016
About Hertz: 10.0 /10
The Hertz location is quite large, clean, and well-lit. The process of picking up and returning the car is quick. Just be aware that Italian English has some accent and intonation quirks, so you might need a moment to understand, haha.
About QEEQ: 10.0 /10

i.blonder

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Mini Van | Ford Galaxy 7 Seats or similar
Reviewed: Tue, Feb 18, 2020
About Hertz: 9.0 /10
the car was nice but the snow chain was not on the right size and we spend 24 hours with a stuck car/
About QEEQ: 10.0 /10
very good and nice company /

D.Ranieri

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Compact | Fiat 500l or similar
Reviewed: Sun, Oct 6, 2019
“I would definetely go back to Herts for a further car rental.”
About Hertz: 9.7 /10
I got an upgrade car for the full period of rental with no extra costs.The guy at the counter in Termoli was very gentle an polite.
About QEEQ: 10.0 /10

L.Olde

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Small SUV | Nissan X-Trail or similar
Reviewed: Sat, Jul 13, 2019
“Not a bad driving experience for out Europe trip.”
About Hertz: 7.7 /10
The staff were very helpful, I couldn’t fault them. The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound. Overall it was a good driving experience in Europe.
About QEEQ: 8.0 /10

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