The service at the Venice shop is average. They marked the fuel level incorrectly when I picked up the car. Returning the car in Rome went smoothly; they didn't check much before accepting it.

The counter staff was really pushy about us buying their extra insurance, when we refused she got nasty about it. There was damage recorded on the car at pickup however when we returned it Budget tried to claim we did it and get us to pay for the damage. It took 2 weeks to get it resolved. we were on a cruise and communication was hard. we have since read reviews online and see this kind of treatment common from Budget in the Rome Airport. It is a shame that this location gives Budget a bad reputation as we have rented from Budget numerous times and never had any problems.

Booking was easy, especially liked the rebooking if the price dropped by 20% feature. Saved us a considerable amount of money. Easyrentcars was very helpful with helping us deal with a problem we had with the rental company

The all experience was very good.I cannot have any complain.

Very good!

I always use Budget car rental whenever I can because the checking always goes smoothly and staff are always very helpful. I can trust that the cars are always in good condition and very clean.

Using this site to book our car was very easy and informative. And best of all, they offered the best rental prices I could find!