Not enough staff, the waiting time was too long

When renting the car, not only did they say the initially ordered model was unavailable, but the rental company's staff also took advantage of language barriers to push for a model change, increasing the cost. Upon returning home, my credit card was charged more than 3800 RMB when the rental should have only cost 201 Euros. The rental contract and card transaction receipts were taken when the car was returned, leaving me with no evidence.

Overall it was good, but I had to circle the drop-off location twice as the sign for the parking lot was a bit small

Avis's services were generally fine, but the pickup location was at the train station, which was not specified in the order. It took a long time to find it.

Excellent véhicule, intérieur très propre, quelques taches sur la carrosserie mais rien de méchant. Mention moyenne pour le personnel à guichet, plus directif qu’aimable forçant la main sur des services d’assurance inutiles car déjà pris en amont. Personnel à la livraison du véhicule sympathique et efficace. Idem pour la restitution.

Plateforme fluide, aucune remarque négative notable.