I rented a fuel-powered car but was given an electric one. The range of this electric car was less than 200km, completely ruining our trip.

Absolutely great service

Satisfactory, efficient, and fast

The pickup process was very quick and procedures were efficient. This included the return, where the car was inspected, we said thank you, and left. At the counter during pickup, they recommended the Fuel Up Front Option, which meant we could return the car with an empty tank. We thought it was reasonable and bought it. However, returning the car with an empty tank wasn’t as easy as expected, though it was convenient. Also, the counter staff didn’t inspect the car with us during pickup. After inspecting the car ourselves, we found some scratches and had to go back to have them noted in the contract, which wasn’t very satisfactory.

Difficult to locate counter at Marseille airport. Counter staff helpful (spoke English). More difficult to locate correct drop-off location in Paris.

Very responsive and helpful.