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Reviewed: Wed, Aug 15, 2018
About Hertz: 4.0 /10
This trip was for 6 people, and we booked a 7-seater. Upon arrival, the staff informed us that they only had 5-seaters available and that we needed a 7-seater to accommodate 6 people. We had tickets for a specific time slot at the Boeing Factory and had only allocated 1 hour for pick-up. After much urging, the staff arranged a 7-seater, which delayed us by an hour. We reached the factory just 1 minute before our scheduled tour.

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D.Jones

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Small SUV | Nissan Rogue or similar
Reviewed: Sun, Mar 2, 2025
“Brilliant Boston!!”
About Hertz: 10.0 /10
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Berg Onions

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Reviewed: Wed, Jun 19, 2024
About Hertz: 6.0 /10
Very good. I booked a Ford Focus, but there were no cars available at the store. The staff said they only had Nissan cars, not the model we wanted. There were many Chevrolet Malibu cars parked in the same area. I asked about them, and the staff said we could switch for an additional $230 (for ten days). We ended up switching cars.

Julian Holt

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Reviewed: Mon, Feb 10, 2020
About Hertz: 10.0 /10
There weren't many people in line. Initially, they wanted to upgrade my car, but the price increased by 20%, so I reverted to my original booking. They asked if I wanted extra insurance. After I declined, they didn't push further and quickly processed the paperwork for the car. Overall, the service was pretty good.

Antonio Lancelot

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Reviewed: Tue, May 30, 2023
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The booking page indicated free cancellation, but when plans changed and I needed to cancel, I was informed there were conditions. Why not clearly state the cancellation policy when booking?

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It's okay

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