Good service attitude, no waiting required.

The service wasn't particularly good or bad. However, the wait time was very long because there were a lot of people renting cars. Despite having over ten counters open, I still waited for about 45 minutes.

Satisfied

Car was dity on pickup. No floor mat on passanger side

The staff at the Austin Downtown pick up office were extremely polite, courteous and professional. Special mention to Adolph who made the car return effortless and seemed genuinely pleased that we had a great experience. He engaged in polite conversation asked how our holiday went and what we thought of the car. A star man and a credit to Budget.

Great platform, no issues. Thanks