Very good.

Returning the car was extremely convenient; just leave the keys and go!

Very smooth process. A lady at the neighboring counter saw us waiting in line and called us over to help immediately.

The service was excellent. They upgraded me to an Outback for free because the car I booked was unavailable. Initially, they asked if I wanted to pay for an upgrade, but after I declined, they reluctantly did it for free, haha. Luckily, they didn't try to sell me insurance since they saw I was using QEEQ, which already included insurance.

They were not familiar with the vehicle insurance; they told me it was covered when my car got damaged, but in reality, it wasn’t covered.