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Decent enough city car, helpful staff, but Ancona train station pick-up location difficult to find.

Reviewed: Wed, Jul 20, 2022
About AVIS: 8.0 /10
I think that cars with automatic transmissions should be more commonly available for the same price. I get it, Italians like manual transmissions, but not all of your foreign customers do. Please, Avis, use better, larger signs to mark your office at Ancona train station. I selected a VW UP or similar, got a Fiat Panda FWD. The Panda is a decent enough city car, easy to drive and park and so on. However, it is comically underpowered for hills and highways, even with only me and my bags in it. Great fuel economy though.
Mini | Volkswagen up or similar

Relevant Reviews on AVIS in Italy

Mavis Eveline

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Reviewed: Wed, Jun 19, 2019
About AVIS: 2.0 /10
Terrible attitude, did not accept the translation document, not even their own company's translation document. They insisted on the international driving permit. There were also two other Chinese customers renting, and the staff were aggressively pushing insurance, speaking very forcefully. In the end, it seemed they couldn't get a car either... I think this branch should be removed from the rental platform...

Cynthia Clemens

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Reviewed: Sat, Nov 16, 2019
About AVIS: 6.0 /10
Fairly reliable

Hannah Laurie

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Reviewed: Wed, Sep 19, 2018
About AVIS: 2.0 /10
The car model did not match the booking. I rented a BMW series, but the rental company gave me a Fiat. They downgraded the car model and did not provide a refund.

Samuel Woolley

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Reviewed: Sun, Feb 17, 2019
About AVIS: 2.0 /10
When returning the car, no damages were mentioned, but they immediately charged 1000 Euros after I left. When I inquired later, they refused to tell me what was damaged. I bought full coverage on Zuzuche, but neither side took responsibility, and their attitude was poor.

Marico Sheridan

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Reviewed: Sun, Jul 24, 2016
About AVIS: 6.0 /10
Average service, with simple car return procedures. The main inconvenience is that the return time is strictly calculated based on the pickup time, with only a half-hour grace period. Therefore, the earlier you pick up the car, the earlier you have to return it. They should allow more flexibility with the return time.

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