Very easy

The pick-up and drop-off process was very smooth! Picked up the car in San Francisco and returned it in Los Angeles. The experience of driving along Highway 1 was fantastic.

Satisfied

You need to take a special tram to pick up the car, the instructions are very clear.

American people are really helpful—After dropping off the car in Salt Lake City, I had a flight back to LA. Unfortunately, the GPS led us to a timed parking lot instead of the return lot. With less than two hours until the flight and an iron fence between us and the return point, I couldn’t show my parents how anxious I was. I jumped out of the car and searched for help in the deserted area. Luckily, a staff member appeared after a few steps and, after I explained the situation, she drove us to the correct drop-off point, hugged me, and told me not to worry before running back—such a heartwarming and memorable experience for my parents too!

Very efficient and extremely attentive service