Very easy

The car model did not match the one in the description, and the tire tread was too shallow, making it prone to slipping. However, the car rental customer service was quite attentive. We initially wanted to switch cars, but later canceled because our schedule was packed and switching cars was very convenient.

The person who helped us change the car from the first to the second understood us and found a solution in minutes. Thanks AVIS.

We paid what was offered.

At LAX 5/6, the staff had 6-8 groups, and the speed was quite fast.

Returned at the Avis LAX location. It has poor reviews on Yelp, but when I went there, it was not crowded and quite okay.

Car was spacious and modern. Staff were a bit slow but seemed new so we were fine with this. Car was a bit scratched but I guess this is what you get with rental cars. Overall experience excellent.

The most competitive price I could find anywhere. Didn’t get a price drop but it’s a good feature. Easy and clear booking. Will definitely use again and will recommend to anyone who asks.