Great

Pick-up and drop-off were very convenient and easy to find. The car was in great condition. Overall, very satisfied.

I arrived early, so there was no need to wait in line. However, I had to take the elevator upstairs and then back downstairs—the path was a bit long. Additionally, they upgraded my car, but it took a while because they asked me a lot of questions before I could leave.

Very good

Due to a delayed flight, our car pickup time was changed. Customer service responded promptly and helped us reschedule the pickup time with the store. After landing, we followed the instructions and easily found the Avis pickup spot. There were few people in line, and the salesperson did not push any insurance. Overall, we were very satisfied.