Surprising rental

I was shocked to see that I was charged for a dent on the car's door that was not there upon return. I used Budget before but never thought I have to take pictures / video of the car after I park just so I have proof that I returned it in the same condition it was when picked up. This is the last time I will book a car from Budget.

Qeeq was really helpful in gathering the documents which the company never provided so I can file an insurance claim.

I loved the Audi A3 hatch I got from Budget. Inside was super clean but outside was not washed. But in one way I did not had to worry about washing when returning the car. It was super easy to pick the car and also to drop it. One of the smoothest transactions ever.

First time user. This platform impressed me to another level. I wouldn’t think of using any other platform for car rentals other than EasyRentCars. Thank you for making this so easy for me.

Budget wrongly charged me 112 euros for a small scratch on a wing mirror when I returned the car claiming that it was nor present when the rental started. Fortunately I had photographed the whole car at the start which showed that the mark was in fact present when I collected the car. I am currently attempting to persuade Budget to remove the charge but otherwise I will claim the amount from the Easy Rent Cars insurance policy. I was very disappointed with the service I received from Budget and I will not use the company again.