I want to specifically praise Sicily By Car. Both picking up and returning the car was very quick. The staff at the counter and the return area spoke decent English, were efficient, and friendly. Compared to another company I used in Florence, the experience was worlds apart. The deposit refund only took 2 days.

Picked up the car at the store in the afternoon. They didn't have the Opel Grandland X, only a Jeep Renegade, which they considered to be similar. It was a tight fit for 4 people and 4 suitcases. Looks like picking up a car at the airport early is better. The rental company didn't push any insurance and the process was very quick. Thumbs up.

Very satisfied, returning the car only took five minutes

Overall, it's pretty good.

They were a bit slow and a bit aggressive with up selling insurance.

Great!