I booked a car at 3 AM in Kuala Lumpur, but had to wait for a long time with no one around. The contact number provided didn't respond. I asked airport staff to help, and they said a friend would bring the car to the KLIA2 rental counter, but no one showed up for ages. The final picture showed that we were still checking the vehicle at 04:40 AM, while my family and I were already at the airport, waiting for two hours without any proactive assistance from them. I am still pursuing my rights! If anyone has the same experience, feel free to contact me, and we can take legal action together.
You can't find the store at Johor Bahru Airport, but the airport front desk staff know where it is. Cars are usually parked by the roadside ahead of time, and they speak Chinese. The airport prices are much cheaper than in the city, and it's a short drive there, within half an hour. The cars are just average and not as clean as in Kuala Lumpur, but the service is fine. I guess they don’t have much business usually.
Location of counter was extremely hard to find even though staff were extremely helpful.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Europcar in Malaysia
Hardy Malachi
-
-
-
-
View more >Beverly Meredith
-
-
-
-
View more >Horace Kennedy
-
-
-
-
View more >Nicholas Yule
-
-
-
-
View more >-
-
-
-
View more >