Europcar, Kota Kinabalu International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Kota Kinabalu International Airport Information, Car Rental Instructions & Policies

Address

Kota Kinabalu International Airport, Counter No. L1L02 (C16), Arrival Hall 1, Ground Floor, 88000 Kota Kinabalu, Sabah, Malaysia

Telephone

+60 163542178

Pick-up Instructions

The Europcar - Kota Kinabalu International Airport car rental location is in terminal

You can walk to the counter of Europcar - Kota Kinabalu International Airport car rental.

Counter located at arrival hall, near Gate 1.

Drop-off Instructions

Please contact the office +60 163542178 at least 15mins before return to confirm the return location. Wait for the staff near Gate 1.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	MYR 1000	30-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

JCB,UnionPay are not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License

hk license

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Not allowed:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Kota Kinabalu Airport

11335 mi from Macara Airport

Railway Stations

1.7 mi from North Borneo Railway

Hotels

Nearby Napzone KKIA by Sovotel

0.8 mi from 3-5BD Kalyca Home Airport

1 mi from Jio Suites Aeropod Medium Quadruple Rooms

Other Landmarks

2.8 mi from Sabah State Mosque

4.4 mi from Atkinson Clock Tower

5.8 mi from Kota Kinabalu Harbor

CHECK RATES

Map view of Europcar Store Location

coordinates: 5.9231 116.051

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 6.3
Vehicle cleanliness: 6.1
Spaciousness: 5.8
Counter staff: 6.0
Pick-up location: 5.2
Drop-off location: 5.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

T.Koh
Kota Kinabalu
10 /10 Excellent
Reviewed: Wednesday, July 4, 2018
Like: Vehicle in good condition and clean. The process of picking up and dropping off was easy and fast.
Read More >
E.CHIN
Kota Kinabalu
9.2 /10 Excellent
Reviewed: Tuesday, August 28, 2018
Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel.
Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
Read More >
R.OMAR
Kota Kinabalu
9 /10 Excellent
Reviewed: Saturday, April 13, 2019
Just nice & meet my expectations
Read More >
B.Powell
Kota Kinabalu
9.7 /10 Excellent
Reviewed: Monday, April 15, 2019
Very good car. Xavier who handled our hire was very helpful and pleasant to deal with.
Read More >
T.Soh
Kota Kinabalu
5 /10 Average
Reviewed: Wednesday, May 1, 2019
i had a rather run down abused car at this location, apart from the bonnet and boot, every other panel had a ding or a dent on it.
Read More >
S.Choo
Kota Kinabalu
8.7 /10 Very good
Reviewed: Wednesday, August 14, 2019
The MYR1000 deposit collected was not necessary as you have my credit card & can block it just like hotels do.
Read More >
Lim Hui Sing
Kota Kinabalu
10 /10 Excellent
Reviewed: Tuesday, October 8, 2019
Europcar newly set in Kota kinabalu , the car is totally a new car ! Everything just smooth , will definitely book again next time
Read More >
K.Tang
Kota Kinabalu
7 /10 Good
Reviewed: Tuesday, November 12, 2019
You need a office or counter in the airport
Read More >
A.SOH
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, November 21, 2019
The car and services were good.
Read More >
D.Chan
Kota Kinabalu
7.7 /10 Good
Reviewed: Monday, November 25, 2019
I was not sent any information that there is NO Europcar counter. I looked for it all over the airport. Eventually I went in tourist office and was told that the Europcar representative is outside the carport at 'pillar 2'. What a complete mess and waste of time. I should be informed of it before at booking stage. The car did nit arrive at the time it was booked. It arrived about 45 mins later!!!
Read More >
Y.HOOI CHUN
Kota Kinabalu
10 /10 Excellent
Reviewed: Tuesday, November 26, 2019
Anyting in good conditions
Read More >
C.CHAI
Kota Kinabalu
10 /10 Excellent
Reviewed: Monday, December 9, 2019
Great new car
Read More >
CPL
Kota Kinabalu
8.3 /10 Very good
Reviewed: Friday, December 27, 2019
Car met my needs
Read More >
A.Aziz
Kota Kinabalu
6 /10 Average
Reviewed: Monday, December 30, 2019
Their hotline doesn’t even work. No one pick up the call when i want to send the car and the services from their staff was bad because they didn’t respond well
Read More >
Idz
Kota Kinabalu
8.7 /10 Very good
Reviewed: Tuesday, January 7, 2020
Great car & in good working condition. Good rate. The pick up took sometime as no one was at the counter (had to call & wait) and later wait for car to be delivered upon finishing the paper work
Read More >
scsun
Kota Kinabalu
9.7 /10 Excellent
Reviewed: Wednesday, January 8, 2020
Exceeded my expectations. Would be my primary car rental platform in the future.
Read More >
Y
Kota Kinabalu
9 /10 Excellent
Reviewed: Tuesday, February 11, 2020
The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental
Read More >
L.Thong
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, February 13, 2020
Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one
Read More >
K.LIU
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, February 13, 2020
Need to wait extra 30 mins for my car.
Read More >
L.Chan
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, February 20, 2020
Staff was helpful to go through the car prior to the collection
Read More >
Anonymous
Kota Kinabalu
7.7 /10 Good
Reviewed: Thursday, August 4, 2022
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.
Read More >
Isidore Augustine
Kota Kinabalu
4 /10 Average
Reviewed: Tuesday, June 20, 2017
Read More >
Truda Jones
Kota Kinabalu
10 /10 Excellent
Reviewed: Friday, November 17, 2017
Great service experience, the car was in excellent condition
Read More >
Athena Zechariah
Kota Kinabalu
8 /10 Very good
Reviewed: Monday, August 7, 2017
In June, I couldn't find their store at Kota Kinabalu Airport; they said it was under renovation. However, both pick-up and drop-off were completed at the airport.
Read More >
Beverly Meredith
Kota Kinabalu
10 /10 Excellent
Reviewed: Saturday, March 17, 2018
Excellent
Read More >
Merry Lawson
Kota Kinabalu
8 /10 Very good
Reviewed: Tuesday, February 5, 2019
The staff were very attentive. They provided free city parking tickets. However, the location was not obvious, and we had to ask for directions several times to find it.
Read More >
Megan Marjory
Kota Kinabalu
2 /10 Poor
Reviewed: Sunday, July 22, 2018
Read More >
Shahrin
Kota Kinabalu
9 /10 Excellent
Reviewed: Monday, October 14, 2024
all good & met my expectation
Read More >
Ernest Montgomery
Kota Kinabalu
10 /10 Excellent
Reviewed: Saturday, January 11, 2025
Picking up and returning the car at the airport is very convenient. Self-driving trips are more suitable for middle-aged and elderly travelers.
Read More >
Porter Lindberg(h)
Kota Kinabalu
10 /10 Excellent
Reviewed: Friday, February 7, 2025
The service is efficient, and the pickup and return process is seamless without any delays.
Read More >
Alva Arabella
Kota Kinabalu
10 /10 Excellent
Reviewed: Wednesday, August 20, 2025
Very satisfied
Read More >

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What's the address of the rental location?

Kota Kinabalu International Airport, Counter No. L1L02 (C16), Arrival Hall 1, Ground Floor, 88000 Kota Kinabalu, Sabah, Malaysia

What is the Telephone Number?

+60 163542178

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Kota Kinabalu International Airport car rental location is in terminal

You can walk to the counter of Europcar - Kota Kinabalu International Airport car rental.

Counter located at arrival hall, near Gate 1.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please contact the office +60 163542178 at least 15mins before return to confirm the return location. Wait for the staff near Gate 1.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation
Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Hongkong Driving License
hk license

Original South Korea Driving License (English version)
An English translation must be provided on the back of the driver's license.

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.
For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.6 mi from Kota Kinabalu Airport
11335 mi from Macara Airport
Railway Stations
1.7 mi from North Borneo Railway
Hotels
Nearby Napzone KKIA by Sovotel
0.8 mi from 3-5BD Kalyca Home Airport
1 mi from Jio Suites Aeropod Medium Quadruple Rooms
Other Landmarks
2.8 mi from Sabah State Mosque
4.4 mi from Atkinson Clock Tower
5.8 mi from Kota Kinabalu Harbor

Europcar, Kota Kinabalu International Airport Car Rental

Europcar - Kota Kinabalu International Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Security Deposit

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Not allowed:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at

What's the address of the rental location?

What is the Telephone Number?

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels

Other Landmarks