The staff were very attentive. They provided free city parking tickets. However, the location was not obvious, and we had to ask for directions several times to find it.
In June, I couldn't find their store at Kota Kinabalu Airport; they said it was under renovation. However, both pick-up and drop-off were completed at the airport.
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor.
Not satisfied with the charge.
Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel. Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
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View more >Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.