Got what I wanted price was good

Very satisfied.

I rented from Hertz in two locations, and the experience was quite good.

Remember to bring a printed translation document when picking up the car. I've rented multiple times before without using a translation document, and thought it would be fine this time as well. However, it turned out to be quite challenging to communicate, and in the end, I could only rent the car using my passport and driver's license.

The counter staff was a bit slow and sometimes chatted with the customers in front, but overall it was okay. Maybe it's just that Americans are more enthusiastic and can't help but start chatting?

Hertz has many branches across the US and offers better service compared to other brands. Picking up and returning the car was very convenient, and we didn't experience any inconvenience during the pandemic.