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Search for Europcar Car Rentals in Rome

Not very happy

Reviewed: Sun, Oct 13, 2019
About Europcar: 6.3 /10
We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.
About QEEQ: 8.0 /10
post image
Mercedes-Benz GLA image
Europcar
Rome Ciampino Airport(CIA)
Rome
Italy
Compact SUV | Mercedes-Benz GLA or similar

Relevant Reviews on Europcar in Italy

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They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.
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About Europcar: 10.0 /10
Overall, very satisfied!
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Reviewed: Tue, Apr 9, 2019
About Europcar: 2.0 /10

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