ROME CIAMPINO AIRPORT CAR RENTAL REVIEWS

Ecovia staff is always helpful and friendly, this time the rental office was kind of difficult to find and I had to wait about 10-15 mins together with another client as the desk was unmanned. In any case, I’ll be happy to rent with them again.

Great service!

The all experience was very good.I cannot have any complain.

Very good!

Satisfied

no corect company

Extra charge for not having a credit card, when travelling all my holiday money is transfered onto a mastercard travel card. €197 extra to pay.

Another smooth & easy rental with Centauro Rome!

Another great value & easy rental!

Nous avons été facturé de 180 euros pour une vérification de pneu sans nous en avertir Au moment de signer la personne nous a simplement dit qu Il sagisait d'un papier attestant que nous avions rendu avec le plein d'essence

We had booked Mercedes GLA and when we went there we were told that the car is not available however I believe that easyrentcar confirmed booking after checking availability with them. We were given Jeep. The condition of the tyres was terrible and one of the rear tyre was completely worn out due to which car wasn’t that smooth on the road. We complained to the company and he acted like he doesn’t know anything and said this is company car and they should check it.

Very satisfied.

Terrible

To be honest, before booking, I compared several rental companies, including location, price, car models, reviews, etc. Finally, I chose this one. Seven words: Wise choice, no regrets. By the way, Google Maps is really awful... Using Gaode Map made everything smooth...

Was asked to pay an extra 210 euros unexpectedly

Affitto auto tutte le settimane, ma mai mi sono ritrovato in queste condizioni. Personale scorretto arrogante approssimativo. Pensate che mi hanno dato l’auto con due incidenti e uno neanche era stato segnato. Fanno dello sciacallaggio vero per far sì che si acquisti la loro assicurazione casco. I peggiori in assoluto su tutta ciampino.

Found it to long to wait to get car as most people were getting overcharged for the hire cars, got charged extra for insurance which I said I already had through another company

Very helpful staff

Excellent and easy to navigate web site. Helpful support staff

Due to unfamiliarity with Italy's highway toll system, I received a huge fine. I asked the rental company for help to see if the payment could be reduced, but their staff refused outright without even trying, showing a completely indifferent attitude.

The car was as expected, although the boot was smaller than I expected but we did select a small car.. The waiting time for pick up was rather long and a bit distressing as the agent was dealing with someone who wouldn't pay for the damages, I guess it wasn't the agent's fault but they nearly came to blows! Other than that the agent was very polite and professional with us and the actual paperwork didn't take too long.

Hertz was excellent, having ran out of small cars they upgraded me toa larger more comfortable one at no extra cost. Staff was corteus and wfficient.

Extremely easy and fast booking. Competitive prices. Will use it again.

Excellent service, both pickup and drop-off were very convenient and efficient. Purchased full insurance at the store, and the pricing for full coverage was reasonable.

que porqueria de empresa, el tipo nos trato super mal, nos queria cobrar un monton de cosas, al final no usamos el servicio.